ServiceNow Platform Architect

We're Hiring: ServiceNow Platform Architect!

We are seeking an experienced and innovative ServiceNow Platform Architect to lead our implementation and optimization of the ServiceNow platform. The ideal candidate will have extensive knowledge of IT service management processes, along with a proven track record in architecting solutions that enhance operational efficiency.

Location: Taguig, Philippines
Work Mode: Flexible office & remote
Role: ServiceNow Platform Architect

What You'll Do:

You will build a solid foundation to support our business cases and future growth

You will ensure the right governance processes and operating model is in place

You will collaborate with Enterprise Architecture and auxiliary architecture teams to ensure enterprise design decisions align with ServiceNow best-practices

You will represent the ServiceNow platform team in IT Architecture Review Board and Solution Review Board ceremonies

You will ensure we are taking advantage of pre-built capabilities in order to minimize the amount of customization on the platform

You will create and maintain a detailed view of existing architecture

You will align ServiceNow platform capabilities to business strategy and ServiceNow roadmap

You will lead the Platform Support and Development team in implementation of technical good practices, policies, procedures, configuration, and coding standards

You will provide architectural controls and analysis of impacts for new requirements and identify opportunities to combine similar solution needs

You will provide leadership and participate in implementing new requirements and applicable governance on the ServiceNow platform

You will stay current on ServiceNow products and applicable integrated technologies

You will assess the ServiceNow platform performance, manageability, usability, scalability, upgradability, and security

What makes you successful:

You bring in-depth knowledge of enterprise security and architecture

You bring in-depth knowledge in ServiceNow Application Development

You have experience with database design schemas and data modeling

You bring strong requirements-gathering experience

You bring expert knowledge of Now Platform Capabilities

i. Workflows and integrations

ii. Machine Learning, AI and Analytics

iii. User Experience and Feedback