Operations Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

Our Operations Manager will lead teams who ensure smooth operations of program and business processes to deliver projects and programs to clients. Breadth of scope ranges from managing people supporting individual programs, entire practices, or the company. Operations roles tend to be more internal-facing than client-facing, although operations staff will often have direct client contact.

Manages one or more teams or a small department. Overseas operations teams responsible for tasks and processes including, but not limited to:

• Excellent Coordination and communication skills with remote workforce
• Manage numerous projects, alongside cross functional teams ( IT, Field Staff, Customer service teams)
• Delivery and quality assurance: w/adherence to program guidelines
• Project and/or process management
• Manages experienced professionals who exercise latitude and independence in their assignments
• Data Management for Program Support, Field Support, & Business - Development Support

Exciting candidates have…

• 8 years retail or customer service experience
• 2+ years people management
• Comfortable traveling in a defined territory
• Advanced Microsoft Office skills
• Comfortable working in various cloud-based systems (Salesforce, SnuggPro, Sharepoint, etc.)
• Bachelor’s Degree preferred

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.