Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking a dynamic Claims Services Assistant to join our team. This is a remote role.
Position Summary
The Claims Services Assistant supports claims Adjusters by providing administrative and data entry support on claim files. They will handle routine claim matters on workers’ compensation claims at the direction of the Adjuster.
Essential Duties And Responsibilities
- Receive and initiate phone calls on claim related matters.
- Resolve medical billing inquiries and issues.
- Inputs claims payments at the direction of Adjuster.
- Monitor/track claims payments by client to determine who is the appropriate payer for claims.
- Create and disseminate various claims management information and reports to stakeholders.
- Assist in preparation of Management reports.
- Run claims reports and arrange claim data for distribution.
- Provide administrative support for department projects.
Desired Skills
- Organized with a high attention to detail.
- Strong computer skills. Experience working with Excel to organize data. Prior use of Adobe with skills in working with and managing large documents.
- Understanding of banking and financial transactions.
- Personable and able to relay information to clients and providers.
- Resourceful -able to multi-task - Perform multiple job duties at once.
- Understand timelines and respond accordingly to clients.
Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you.
Values
At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.
Equal Opportunity Employer
Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.
About Charles Taylor
Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.
