Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
Reporting directly to the new Chief Communications Officer, the Vice Chair of Communications - Content Strategy and Engagement spearheads both external and select internal communications initiatives. This role champions the adoption of innovative practices and operationalizes strategic thinking across the communications function. Leveraging robust media relationships, the VC manages brand narrative and content engagement across platforms, ensuring effective storytelling and audience engagement. Experienced in modernizing communications, this leader drives innovation to enhance efficiency and performance at all organizational levels.
The Vice Chair, Communications – Content Strategy and Engagement is responsible for the development of the vision and performance for their function, site or strategic priority. The Vice Chair is an experienced professional who provides thought leadership, strategic direction, and confidence to guide organizational leaders. The incumbent must earn the trust and credibility of leadership and collaboratively build and execute actionable strategies. They serve in a senior advisory role to clients. Drives excellence in financial management, communication (verbal, written and presentations), business and strategic planning, performance monitoring and reporting. Additional responsibilities include: Strategic planning and implementation, ensuring effective and efficient management of resources including staff, agencies, contractors, and vendors; Developing and retaining relationships with key internal and external stakeholders and influencers; Leading a team by establishing clear objectives, driving alignment to team goals and providing effective performance accountability and management; Providing counsel and guidance to motivate staff to ensure a strong level of engagement; Establishing and managing a budget to align to priorities; Working collaboratively in a matrix organization to drive results in support of organization strategies.
The Vice Chair will need to demonstrate agility to quickly adapt or evolve in response to changing circumstances, breaking down barriers to meet changing business needs, advancements, or technologies. The Vice Chair is responsible for ensuring that all services and work delivered are done in consideration of enterprise, and Mayo Clinic campus nuances.
Qualifications
Requires a master’s degree in a related field plus 10 years of relevant work experience; or a bachelor's degree in a related field plus 12 years of relevant work experience. Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.
Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.
Strong alignment with Mayo's core values. Resilient change agent that thrives in ambiguity. Relationship oriented, high performing individual with a strong balance of EQ and IQ. Demonstrates executive presence and servant leadership. Must possess strong leadership, business, analytical, oral and written communication, presentation skills, and superior interpersonal skills to facilitate effective relationships both within and outside of Mayo Clinic.
Successful track record to work effectively in a complex, consensus environment that expects and promotes teamwork. Strong strategic judgment. Ability to evaluate and improve upon existing processes and develop/implement new processes where appropriate. Must demonstrate ability to handle sensitive/confidential/proprietary information.
Experience in driving change by influencing senior executives, making recommendations to drive growth or improve ROI, and/or leading implementation of process-based initiatives. High degree of competency in data, analytics, financial analysis and/or directly comparable quantitative skillset. Has a desire to learn and champion agile methodologies, including use of appropriate technologies and leading behavior change by example to create empowered, client-centered teams and solutions.
Systems thinker with long term desire to serve in executive leadership capacity. Solid organizational and project management skills. Meets deadlines with enthusiasm and confidence. Proactively identifies and mitigates risk with meticulous project planning and creative solutions.
Exemption Status
Exempt
Compensation Detail
$205,129 - $307,652 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
M-F, business hours. This position may work remotely from any location within the U.S. Occasional travel required for on-campus expectations.
Weekend Schedule
As needed
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Jessica Gartner
