Data Analyst (NU Academies)

Position Summary

The Data Analyst for the Academies at National University (NU) is dedicated to conducting advanced mixed-methods data analysis to enhance the Academies programs, including Harmony Curriculum, Harmony Professional Learning, and Fundraising Academy initiatives. This role supports continuous improvement efforts by analyzing program usage, learning outcomes, and user engagement data, while providing insights for product development and educator training programs. The Data Analyst plays a key role in impact evaluations, research-practice partnerships, and comprehensive data analytics across the organization, including developing research summaries, creating data visualizations, and supporting pilot and efficacy studies.

The Data Analyst collaborates closely with the Research, Product, & Technology leadership team, offering expertise in quantitative and qualitative data analysis, survey design, and educational technology evaluation. Working with other team members at the Academies, the Data Analyst ensures the robust implementation and fidelity of relationship-driven programs to meet the needs of educators, students, families, OST staff, and fundraisers. Additionally, this role supports project management efforts, ensuring effective communication with internal stakeholders, adherence to research timelines, and clear data reporting.

The Data Analyst leverages the latest evidence in SEL, teaching, and learning to support research initiatives, provide feedback for product development, and generate reports and briefs that guide decision-making. This role contributes to the continuous improvement of Academies’ programs and tools through rigorous data analysis and actionable insights.

Essential Functions:

Research & Data Analytics

• Analyze data from research studies, including educational outcomes, as well as usage data from the Harmony Online Portal and app, to evaluate student engagement, SEL outcomes, and program efficacy.
• Assess platform usage data from Harmony Professional Learning and D2L on the Harmony and Fundraising Certificates to identify trends in participation, course completion rates, and engagement patterns.
• Develop reports, dashboards, and visualizations to present findings that inform curriculum enhancements and professional development strategies, while also providing key reports and insights for Academy leadership.
• Evaluate qualitative data from case studies, focus groups, interviews, and pilot studies related to the Harmony Curriculum, Harmony Professional Learning, and Fundraising Academy, identifying key insights for product iteration.
• Conduct thematic analysis of user feedback to drive improvements in course offerings and user support.
• Integrate qualitative insights with quantitative findings to provide a holistic view of program impact.
• Create clear and actionable data reports for internal and external stakeholders, translating complex analyses into practical insights for educators and product developers.
• Ensure effective execution of tasks needed for research grants, including partnership with content teams, support development of tools, review of literature, etc.
• Develop and maintain automated dashboards to track key performance indicators (KPIs) across Harmony Curriculum, Harmony Professional Learning, and Fundraising Academy initiatives.
• Partner with the operations team and leadership team to produce needed data reports, using data visualization techniques.

Project Management

• Assist in the design and execution of research projects, including pilot studies and formative evaluations, ensuring that data collection methodologies are rigorous and aligned with research goals.
• Coordinate with internal teams to ensure timely completion of research tasks, clear communication of results, and the integration of data-driven insights into program development.
• Collaborate with external evaluators to ensure that data collection processes and evaluation efforts align with internal goals and timelines (e.g., supporting recruitment, IRB submissions, etc.).
• Work closely with cross-functional teams to support the design and implementation of research studies and data collection processes.
• Collaborate with educators and product teams to ensure data-driven insights guide program and product improvements.
• Support the development of survey tools, assessments, and research methodologies.
• Support grant submissions to support the research on existing and new products.
• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in Data Science, Statistics, Educational Research, or a related field, required.
• Master’s degree preferred.
• A minimum of two (2) years of experience in data analysis, preferably in an educational, nonprofit, or research environment required.
• Experience in social and emotional development, equity, or culturally responsive practices preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.
• All skills, abilities and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Familiarity with learning management systems (e.g., D2L, Canvas) and user engagement metrics.
• Proficiency in data analysis tools such as R, Python, SPSS, or similar software.
• Experience with data visualization platforms (e.g., Tableau, Power BI, Google Data Studio).
• Strong understanding of qualitative data analysis techniques and tools (e.g., NVivo, Dedoose).
• Familiarity with research methodologies, survey design, and evaluation techniques.
• Excellent communication skills, with the ability to translate complex data into clear, actionable insights.
• Exceptional interpersonal skills and experience with underserved communities
• Exceptional organizational skills and adaptability to change
• Excellent time management and ability to be available and at workstation during regular business hours.
• Decision Making: Uses sound judgment to make good decisions based on information gathered and analyzed. Considers all pertinent facts and alternatives before deciding on the most appropriate action. Commits to decision.
• Teamwork: Interacts with people effectively. Able and willing to share and receive information. Co-operates within the group and across groups. Supports group decisions and puts group goals ahead of own goals
• Work Standards: Sets and maintains high performance standards. Pays close attention to detail, accuracy, and completeness. Shows concern for all aspects of the job and follows up on work outputs.
• Motivation: Displays energy and enthusiasm in approaching the job. Commits to putting in additional effort. Maintains high level of productivity and self-direction.
• Reliability: Takes personal responsibility for job performance. Completes work in a timely and consistent manner. Sticks to commitments.
• Problem Solving: Analyzes problem by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions.
• Empathy: Demonstrates the ability to see a situation from someone else’s viewpoint

Location: Remote

Travel: Some Travel Required; up to 20% travel required, or 4 – 5 days per month

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.