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Customer Support Specialist- Revolut

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Bachelor's degree or equivalent, Fluency in English, Excellent communication skills, Great IT and analytical skills.

Key responsabilities:

  • Provide front-line support to customers
  • Deliver exceptional service and resolve issues
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2 - 10 Employees
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Job description

About the role:
Our Customer Support team is the public face of the company and provides first-class front-line support to our millions of customers. We’re also internal customer champions, working with product teams to ensure customers stay at the forefront of everything Revolut does 🚀
We’re looking for a customer support superstar to join our team as a Support Specialist. This role isn’t just about ticking off tickets and answering calls quickly, this is about truly delivering “WOW” levels of service to our global customer base. We want fast acting problem solvers, not script readers.
If you don’t see your long-term future in customer support, that’s cool too. We put a lot of time aside to train you up so you’re ready to hit the ground running in any other team in the company if you decide to make a change 💫
👉 We’re a global fintech, so we have to be available 24/7. That sometimes means working nights and weekends. We’ll compensate you for night shifts, but we understand this still isn’t for everyone so please bear that in mind before applying.

Job Description:
Fluency in Enlgish
A bachelor’s degree or equivalent
Excellent communication skills
The ability to explain complex issues in an easy and understandable manner
Great writing, numeracy, and IT skills
Impeccable attention to detail and analytical skills
Empathy and love for helping people
To be a driven, self-motivated, and highly flexible team player
To be a self-learner, independent problem-solver
Experience and Freshers Both Can Apply
Salary- 28000 to 45000 CTC

Contact Us On WhatsApp: https://wa.me/918826644292

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Job Category: BPO
Job profile: Customer Support
Job Type: Full Time
Job Location: work from home
Company Name: Revolut
Experience: 0-3 Years

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Empathy

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