Lead Machine Learning Engineer

Let’s talk about the team

When you're not helping others, you'll be working in a small, cross-functional team (with a mixture of software engineers and product people) who are driving innovation at nib. Our agile approach allows us to swiftly integrate leading-edge technology into our operations, keeping us ahead in a rapidly evolving landscape. We build and refine a suite of products, such as our customer-facing chatbot called “nibby”, a knowledge base RAG solution, Intelligent Document Processing, advanced call summarisation tools, and our greenfield LLM-based knowledge hub – “nibGPT”. In addition to developing these cutting-edge solutions, we offer expert guidance across the organisation, ensuring that our insights and technologies contribute to broader strategic success.
 

Let’s talk about this role 

As the Lead Machine Learning Engineer, you will work at the intersection of technology and business, driving innovation and automation cross nib Group using Machine Learning to solve complex business challenges. You will use your business acumen to get the job done, and champion opportunities to use valuable AI & ML based solutions (e.g., Generative AI, Prompt Engineering and Large Language Models) across the business. 

Some other key responsibilities of the role include:

• Leading machine learning engineering initiatives, working with IT and business stakeholders all the way from ideation and business case generation, delivering protypes through to production and ongoing maintenance.

• End-to-end responsibility for projects of increasing complexity, including contributing to common code bases and standards.

• Managerial responsibility for ML engineers and providing technical mentorship for the overall team by removing blockers, drafting clear time schedules, and assisting more junior members of the team.

• Building solutions and delivery plans that align to business objectives and constraints and iterating on these during execution.

Let’s talk about you 

With a previous track record of taking nebulous projects, architecting solutions, delegating tasks and ultimately getting things done efficiently, other skills and experience that will set you up for success include:

• Architectural mindset with demonstrated knowledge of software engineering principles.

• Awareness and understanding of Generative AI, Prompt Engineering and Large Language Models will be highly desirable.

• Experience with cloud platforms, micro-services, and serverless architectures (ideally AWS) and deployments, including devOps and CI/CD experience.

• An ability to communicate effectively with non-engineers of varying levels at the company including coaching both technical and non-technical skills.

• Strong experience with programming languages, techniques and frameworks aligned with machine learning e.g., Python, Scala, R, Keras, fast.ai and ML platforms e.g., Databricks or Amazon SageMaker.

• Commercial experience developing solutions in modern languages e.g., Python, Node.JS/Typescript, Ruby and/or Golang.

• Experience designing and building good ML engineering practices e.g., automated testing, continuous integration and continuous delivery.

• Experience creating and deploying product machine learning and data science models with knowledge of end-to-end data scientist workflows.

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We’re always on the lookout for curious individuals who will add to the culture at nib Group – so if this role resonates with you, please apply!  

Let’s talk about who we are 

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.  

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day. 

Let’s talk about diversity, equity and inclusion 

We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles.   

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment@nib.com.au. 

Let’s talk about working at nib 

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you. 

Other benefits to support you at work (and play) include: 

• Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance  

• The opportunity to give back to the community through paid leave for volunteering through nib Foundation 

• Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts 

• Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits 

• Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees 

The fine print 

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.