Community & Social Media Manager

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over a year old, and more than 3.5M teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love.

Community & Social Media Manager

Role Description:
As the Community & Social Media Manager at MagicSchool AI, you’ll play a pivotal role in building and engaging our online educator community. You’ll connect MagicSchool AI with educators worldwide, building relationships and an active online community, fostering brand loyalty, empowering ambassadors through our AI Pioneer community, and driving social engagement across platforms. With a peer, you’ll collaborate to ensure consistent, impactful engagement, with shared responsibilities/ownership of duties tailored to each candidate’s strengths. . In this role, you’ll be instrumental in amplifying our mission, working in a creative and collaborative environment to revolutionize education for a positive impact.

Key Responsibilities:

• Community Engagement & Growth:

  • Cultivate an active, positive educator community, with a strong focus on the MagicSchool AI Pioneer program.

  • Engage daily with followers, encouraging conversations, fostering a sense of belonging, supporting members, and identifying key advocates aligning to MagicSchool AI’s values and mission.

• Social Media Management:

  • Manage social campaigns across all platforms, including paid influencer efforts, implementing strategies to drive organic growth, increase follower engagement, and expand MagicSchool’s social footprint.

  • Create tailored content (posts, graphics, videos), monitor trends, and track engagement.

• Content Strategy & Creation:

  • Work with marketing to produce engaging, shareable content for educators and EdTech enthusiasts and manage the editorial calendar.

  • Curate user-generated content that showcases MagicSchool AI’s impact.

• Metrics & Analytics:

  • Track engagement, impressions, and sentiment, using data to optimize strategies.

  • Measure the impact of the MagicSchool AI Pioneer program on engagement and brand advocacy.

• Collaboration & Cross-functional Support:

  • Partner with product and customer success teams to support brand initiatives and product launches.

  • Share community insights to inform brand positioning and customer engagement programs.

  • Assist with the development of customer loyalty and referral programs by leveraging social proof and community engagement.

Your success in this role will be measured by key metrics & KPIs in community engagement, social media reach, brand advocacy, and brand awareness.

Qualifications:

• 4+ years in social media and community management, ideally in EdTech or education-focused brands.

• Proficiency in social media platforms, digital engagement, and analytics tools (e.g., Pardot/Salesforce Account Engagement, Sprout Social, Hootsuite, Google Analytics).

• Strong verbal and written communication and relationship building skills with a creative and organized approach.

• Experience creating and executing social media campaigns, with a keen eye for detail in content creation, storytelling, and brand alignment.

Preferred Skills:

• Background in education or experience with educator communities.

• Familiarity with ambassador program management in EdTech

• Proficiency in graphic design or video editing tools is a plus.

Our Benefits: We are proud to offer generous benefits, such as unlimited PTO, 100% employer covered health insurance, a wellness stipend, and vision/dental insurance.

Our Values:

• Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

• Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

• Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do.