Value Proposition:
Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview:
Responsible for managing Small Business Administration loan processing, closing and post-closing functions in an efficient and customer focused manner. Ensures high levels of customer satisfaction by enhancing the overall customer experience in conjunction with the Small Business Administration Commercial Relationship Specialist staff.
Responsibilities:
- Oversees activities relating to the processing, closing, post-closing and department reporting. Develops procedures to ensure high levels of quality service and efficiency in order to control expenses and maximize profitability. Ensures that procedures, closing times and other functions with customer impact are provided to internal and external customers at levels that exceed the competitive standards within the marketplace and industry.
- Ensures adequate staffing with properly trained employees. Makes recommendations for employees regarding employment, performance rating, salary changes, promotions, transfers and terminations. Trains, guides and advises employees regarding work related matters.
- Keeps employees informed of pertinent policies and procedures affecting the department and their jobs and creates an atmosphere in which upward communication from employees is encouraged. Reviews and recommends improved operating policies and procedures for optimum efficiency and ensures the proper implementation and maintenance of approved changes. Keeps Small Business Administration Team apprised of process, procedural and product changes.
- Ensures that all aspects of Small Business Administration loan production are in compliance with numerous applicable regulatory requirements, which are complex in nature. Maintains knowledge of Small Business Administration Standard Operating Procedures and Closing guidelines.
- Maintains a comprehensive understanding of Small Business Administration lending programs as well as industry updates and changes. Maintains a comprehensive understanding of Fulton's standards for loan documentation, credit quality and various policies and regulatory compliance.
Qualifications:
Education
Bachelor Degree or the equivalent experience. Specialty: Relevant degree pertaining to the essential duties of this role. (Required)
Experience
5 or more years commercial loan documentation experience. (Required)
3 or more years Small Business Administration (SBA) loan closing experience. (Preferred)
3 or more years supervisory experience. (Preferred)
Other Duties as Assigned by Manager:
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Pay Transparency:
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.
The salary range for this position is $75,100.00 - $125,200.00 annually.
Additional Compensation Components
This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.
Benefits:
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.
EEO Statement:
Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Sponsorship Statement:
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
