Professional Services Integration Engineer

What you can expect

We are seeking a skilled and detail-oriented Integration Engineer to join our Professional Services team. The ideal candidate will play a pivotal role in integrating Zoom solutions into customers' application ecosystems and assisting them in connecting Zoom with their applications. This role involves expertise in API integrations, webhooks, and a solid grasp of both frontend and backend development within a microservices architecture.

About the Team

At Zoom, we prioritize the care of our customers, team members, and the community. We offer a hybrid work environment and respect individual working styles. Our team delivers high-quality post-sales services, providing tailored solutions to meet customers' technical needs. This role will be the first Integration Engineer in the Professional Services team for the APAC region.

What we’re looking for

• Have a Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

• Demonstrate experience in Zoom API integration, with familiarity with Zoom SDKs. Prior experience in UCaaS will be needed.

• Have web development experience on both frontend (JavaScript, React, Angular, etc.) and backend (Node.js, Python) platforms

• Have experience in microservices architecture and database management (e.g., MySQL, MongoDB)

• Demonstrate understanding of API management, RESTful services, webhooks, and CI/CD tools like Jenkins, GitLab CI, or CircleCI

• Possess effective communication skills and ability to collaborate effectively with cross-functional teams

• Have prior experience in client management, project delivery, and change management.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.