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Support Engineer (relocation to Cyprus)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Cyprus, Croatia

Offer summary

Qualifications:

At least 2 years in support/system engineer role, Experience in end-user support, SQL and scripting knowledge, Good spoken and written English.

Key responsabilities:

  • Provide level 2 end-user support
  • Support and maintenance services
  • Automate daily routine tasks
EPAM Systems logo
EPAM Systems Information Technology & Services XLarge https://www.epam.com/
10001 Employees
About EPAM Systems
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.   Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm. Learn more at  www.epam.com.
See more EPAM Systems offers

Job description

Do you have a knack for technology? Are you at your best when supporting others? Do you have a proven ability to solve complex issues, covering technical needs? If so, we have the perfect opportunity for you.

We are looking for a Support Engineer to provide support and maintenance services for level 2 end-user support from our office in Cyprus in a hybrid setup. You will be part of an existing team with double function (Operations L2 support and Testing automation of regression tests).

Responsibilities


  • At least 2 years of experience as a support/system engineer
  • Experience in end-user support
  • SQL and scripting knowledge
  • Customer friendliness and proactiveness in finding the best solution to the problem (short and long-term)
  • Ability to quickly learn and dig into new areas
  • Experience in automation of daily routine tasks
  • Good spoken and written English


Requirements


  • At least 2 years of experience as a support/system engineer
  • Experience in end-user support
  • SQL and scripting knowledge
  • Customer friendliness and proactiveness in finding the best solution to the problem (short and long-term)
  • Ability to quickly learn and dig into new areas
  • Experience in automation of daily routine tasks
  • Good spoken and written English


We offer


  • Private healthcare insurance
  • Regular performance assessments
  • Family friendly initiatives
  • Corporate Programs including Employee Referral Program with rewards
  • Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
  • *All benefits and perks are subject to certain eligibility requirements

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

ScriptingTechnical SupportSupport EngineeringAutomationEnd-User Training And SupportSQL (Programming Language)

Other Skills

  • Problem Solving
  • Adaptability
  • Customer Service
  • Analytical Thinking
  • Verbal Communication Skills
Are you interested?

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