Client Partner, Healthcare
Location: Remote - Central/Eastern US
Are you ready to improve your life with a career in Cognizant’s Healthcare practice?
Overview
Our practice is helping healthcare leaders make the shift toward digital transformation with actionable insights, intelligent automation, innovative products and services, and a modern infrastructure that drives better outcomes at a lower cost resulting in improved experiences and health equity. We are proud of our strong market recognition and depth of experience across our global footprint.
We Are
The Cognizant Client Community. Our deep industry expertise with digital innovation and leading-edge technology brings unique end-to-end services to clients. Over 200 million lives are supported by Cognizant’s healthcare platforms. We are privileged to serve over 400 healthcare organizations, 20 of the 25 top US health plans, and over 300 large provider and health system clients.
You Are
An expert strategic advisor who has grown successfully within a software company or consultancy firm and has deep healthcare industry knowledge leading clients through complex initiatives to digitally transform their business.
You understand critical issues facing healthcare payers today, and can translate those issues to future actions
You are the glue of client relationships, a trusted client advocate who helps unleash the power of Cognizant to our clients by bringing them data-driven insights, new ideas, industry expertise, and end-to-end solutions from across our ecosystem. You are commercially inclined and drive financial performance for your accounts with sales, revenue, and profitability while maintaining high client satisfaction.
You can carry a room, establishing credibility and guiding buyers and influencers through an engaging dialogue. Decision-makers find you compelling and logical in connecting their strategic imperatives to Cognizant’s digitally enabled capabilities. You understand that co-location with clients and teams is critical to innovation, and you are ready to partner at client sites to cultivate relationships.
The Work
As a Client Partner, use your track record of success to contribute toward commercial growth and rapid business expansion for your assigned accounts. Own the end-to-end account activities including the overall account P&L and managing senior client relationships. Throughout your tenure you have acquired a deep understanding of the latest innovations with technology tools, techniques, systems and solutions that matter most in healthcare payer. You are able to communicate effectively and manage relationships with both Business and IT executives and Innovation leaders.
- Responsible for client relationships, sales, delivery, and account management partnering with clients to create business value.
- Grasp the challenges clients are facing, offer solutions, and describe the value of digital transformation in terms of business outcomes.
- Drive profitable sales growth by developing a robust, long-term pipeline of opportunities to ensure the sustainability of Cognizant’s business.
Healthcare Payer Practice
Shape solutions for our clients by creating opportunities and making the connection between the client’s strategic priorities and Cognizant’s offerings, solutions, and people to address these priorities.
Manage contract negotiations and lead creative financial and contractual constructs.
- Accurately forecast against your accounts backlog and pipeline.
- Manage client satisfaction and ensure service delivery expectations are met, in line with client expectations.
- Bring together the right team and lead account planning across the account team.
- Serve as a trusted client advisor.
- Create a solid business network within the client and seek opportunities to create connections outside of the client to further enhance relationships (e.g., client to client, cross-industry).
- Build and leverage a deep understanding of both the industry and market in which the client operates, as well as an intimate knowledge of the client’s business to influence the client’s business strategies.
- Promote evidence-based business decisions by blending in business data and domain expertise to discover new insights.
Required Qualifications And Experience
- Minimum 10+ years in a client facing role or account leadership role for healthcare payer information technology and/or professional services.
- Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
- Strong experience with the global service delivery model
- Bachelor’s Degree or equivalent experience required
- In-depth understanding of business problems - healthcare payer information technology platforms, and services solutions.
- A strong performance track record of leading different portfolios-ranging from sales, new sales, programs and existing business.
- Ability to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence
- Ability to lead a portfolio P&L of at least $35/40+ million dollars, including reporting and metric assessment for the account
- Experience in the healthcare payer information technology landscape, business drivers, and challenges.
- Ability to travel up to 40%.
- TriZetto experience is a plus!
Preferred Qualifications
- MS or MBA degree preferred
- Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
- Must be detail oriented and able to manage and maintain all facets of complex assignments.
- Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
- Demonstrate the flexibility to work among diverse corporate environments and technical and non-technical audiences.
- Payer IT experience please!
Our Commitment to You
- Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement.
- You will make a difference for healthcare’s digital agenda with our high-profile clients to improve access to care.
- Opportunities to learn daily through training, assignments, and collaborating with thought leaders and experts across the company.
- Along with a competitive salary, Cognizant offers a generous and comprehensive benefits package.
Top Reasons to Join Our Team
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. An exciting industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
Salary And Other Compensation
Applications will be accepted until Dec 1, 2024.
The annual base salary for this position is between $ 154,500.00 - $ 178,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.
A Good fit for the Cognizant culture
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.
Work Authorization
Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.