Senior Analyst

Senior Intelligence Analyst

What you can expect

Zoom's Global Intelligence team conducts open-source research to monitor and assess security threats, geopolitical events, and matters critical to the business. The Intelligence Analyst will provide timely, actionable analysis, synthesize indicators and warnings. You will also engage in intelligence processes that drive operations and work collaboratively on high stakes matters. This role will cover issues including brand and reputational risks, market-specific business risks and opportunities, entity due diligence, and other issues as conditions warrant.

About the Team

Zoom's Global Intelligence team utilizes open-source research skills to safeguard our company’s interests and enable business growth. Through our intelligence work, we provide timely risk and opportunity analysis and engage in internal information-sharing.

What we’re looking for

• Possess a background specializing in intelligence, security, or international affairs-related area including business or market intelligence. Able to work in a rapidly changing environment, produce quality technical documentation, and meet tight deadlines
• Have experience (5+ years) in the intelligence, security, risk, investigative journalism, and/or research fields. Ability to independently research and assess relevant information with potential business impact, and exercise sound analytical judgement
• Have knowledge of global threats and threat actors, including nation-state risks, non-state actors, transnational threats, and areas of particular interest to technology companies
• Experience in open-source research, and particularly social media, to deliver high quality written products and documentation to technical and non-technical audiences
• Possess effective communication ability with varied company stakeholders utilizing excellent verbal and written communication skills
• Have ability to establish credibility and working relationships with a wide range of corporate personnel. Including, operations, management, executive and legal staff as well as external personnel, including auditors and customers

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.