Customer Project Manager- Automotive OEM (Korean & Japanese Markets, Map Making & Software Solutions)

What's the role?:

The Customer Project Manager for Automotive OEM (Korean & Japanese Markets, Map Making & Software Solutions) will be responsible for managing end-to-end project delivery for automotive customers in the Korean and Japanese markets. This role includes planning, coordinating, and ensuring the successful implementation of map-making and software solutions tailored to the needs of automotive OEMs and Tier 1 suppliers in these regions. The Project Manager will act as a key point of contact, ensuring that projects meet customer requirements, stay within budget, and adhere to timelines. Fluency in Korean or Japanese is essential, along with deep familiarity with the automotive industry and software solutions specific to mapping technologies.As a Customer Program Manager for Automotive OEM (Map Making & Software Solutions)

Key Responsibilities:

Project Planning and Execution:

• Develop and maintain comprehensive project plans for map-making and software solution projects, ensuring alignment with customer expectations and business objectives.
• Lead project execution for German automotive clients in with Korean and Japanese suppliers, ensuring all milestones and deliverables are met on time and within budget.
• Oversee the development, implementation, and customization of mapping and software solutions, ensuring adherence to regional regulations and standards.

Cross-functional Coordination:

• Coordinate between OEM, suppliers, internal engineering, product development, quality assurance, and sales teams to ensure seamless project delivery.
• Serve as the key point of contact for cross-functional teams, suppliers and customers, ensuring clear communication of project goals, status, and changes.
• Ensure project requirements are clearly communicated and understood by all stakeholders, including technical teams and suppliers in Korea and Japan.

Customer Engagement:

• Engage directly with automotive OEMs, suppliers, and other key stakeholders in the Korean and Japanese markets to ensure project alignment with customer needs.
• Manage customer expectations throughout the project lifecycle, addressing any concerns, changes, or issues as they arise.
• Conduct regular progress meetings with customers, providing detailed updates on project status, timelines, and any upcoming changes or developments.

Market-Specific Adaptation:

• Ensure that all solutions are adapted to meet the specific legal, cultural, and technical requirements of the Korean and Japanese automotive markets.
• Stay updated on market trends, regional automotive regulations, and technological advancements in map-making and navigation software for connected and autonomous vehicles in Korea and Japan.

Risk & Issue Management:

• Identify potential project risks and develop mitigation strategies to ensure smooth project execution.
• Manage and resolve any issues that arise during project implementation, coordinating with technical teams to resolve roadblocks quickly.
• Ensure that any changes to project scope are managed effectively through change management processes.

Performance Tracking & Reporting:

• Monitor project performance against key milestones, deliverables, and budget constraints, ensuring that targets are met.
• Track and report on project progress to internal stakeholders and customers, ensuring transparency and alignment at all stages of the project.
• Document lessons learned and develop best practices for future projects.

Cultural & Regional Expertise:

• Use in-depth knowledge of business culture in Korea and Japan to facilitate effective communication and collaboration with customers.
• Navigate regional nuances in the automotive industry, ensuring that projects respect local business customs and expectations.

Required Qualifications:

• Experience:
• 5+ years of project management experience in the automotive industry, with a focus on map-making, navigation systems, or software solutions.
• Proven experience managing projects for automotive OEMs and Tier 1 suppliers in the Korean and/or Japanese markets.
• Strong track record of delivering technical projects on time and within budget, with an emphasis on software and digital mapping technologies.
• Education:
• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• PMP or PRINCE2 certification is a plus.
• Languages:
• Fluency in Korean or Japanese is required. Proficiency in both languages is a strong advantage.
• Proficiency in English is required for internal communication.
• Skills & Competencies:
• Strong understanding of automotive software development, map-making technologies, and navigation systems.
• Excellent project management skills, including the ability to manage scope, timelines, budgets, and resources.
• Familiarity with the unique business environments and regulatory frameworks of the Korean and Japanese automotive markets.
• Proficiency in project management tools (e.g., MS Project, JIRA, Confluence).
• Strong communication and interpersonal skills, with the ability to lead cross-functional teams and engage effectively with clients and stakeholders.
• Analytical and problem-solving skills, particularly in identifying risks and managing project constraints.
• Experience working with digital maps, connected vehicle technologies, or autonomous driving systems.
• Knowledge of regional automotive standards and regulations in Korea and Japan.
• Familiarity with Agile or Scrum methodologies for managing technical projects.

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Our culture is founded on openness, collaboration and honesty, with colleagues who are brilliant in their field, helpful, resilient, loyal and strive for the best. One team in that everyone makes a difference, and everyone is heard.

As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

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