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Bengali-Bangla Telephonic Interpreter - US Based

Remote:

Full Remote

Contract:

Freelance

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Full fluency in English and Bengali-Bangla, Proficient with web-based platforms, email, Microsoft Word, Access to landline phone for calls, Quiet, secure interpreting space, 2+ years of professional interpreting experience preferred.

Key responsabilities:

Provide effective telephonic remote interpreting
Answer inbound calls promptly and efficiently
Deliver superior customer service
Maintain confidentiality per professional conduct standards
Complete trainings and participate in Quality Assurance

Language Services Associates SME https://lsa.inc/

201 - 500 Employees

See more Language Services Associates offers

Job description

Overview:

As a telephonic interpreter for Bengali-Bangla in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

· Provide effective telephonic remote interpreting

· Answer inbound calls in a timely manner

· Provide superior customer service

· Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

· Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

· Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

· Full fluency in both English and Bengali-Bangla

· Technology proficient (web-based platforms, email, Microsoft Word)

· Landline phone access for sound quality

· An interpreting space that is quiet, secure, and free from outside noises

· 2+ years of professional interpreting experience preferred

· Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

· Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.