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Project Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

India, Philippines

Offer summary

Qualifications:

Expert in Project Management within IT environments, Extensive experience as a Technical Project Manager, Current Project Management accreditation e.g. Prince2/Agile, Educated to degree level or equivalent experience, Financial Service experience preferred.

Key responsabilities:

Direct management of allocated Projects
Ensure successful handover from Project Delivery to Support
Manage project budgets and client expectations
Produce Statement of Works for Project Delivery
Address project issues, stage boundaries, and changes

RFA SME https://www.RFA.com/

201 - 500 Employees

See more RFA offers

Job description

This position will provide Client support for all Project delivery from small one or two days Projects through to entire systems migrations and Client on boarding exercises.

In addition to staying abreast of industry trends and best practices, you will provide reassurance to Clients during Project delivery with a clear understanding and awareness of the technical implementations and changes being carried out by the delivery teams.

Our ideal candidate will be a technical Project Manager who can thrive in a fast-paced, sometimes stressful environment while maintaining a professional and composed demeanour. Utilising your exceptional active listening, critical thinking, time organisation and communication skills to ensure delivery is on time, on budget and delivered to a high standard - while promoting RFA’s brand as a Client-centric, full-service technology provider.

Responsibilities

Direct Project Management of allocated Projects

Ownership of Project Delivery utilising Services resource

Produce and/or accept Statement of Works as suitable for Project Delivery

Ensure successful handover from Project Delivery to Support

Manage product availability in order to manage Client expectation and ensure overall Client satisfaction.

Set Project budgets

Manage Project issues, stage boundaries and changes

Perform other duties as assigned.

Qualifications

Expert in Project Management and Project delivery within IT environments.

Extensive experience in running concurrent multiple Projects, including performing as a Technical Project Manager.

Extensive experience of producing and maintaining all Project related documents including (but not limited to) Highlight reports, Risk Logs and Lessons learned.

Create and maintain high quality documentation for both Client and internal systems on a multitude of levels from pre-sales additions through to Project documentation.

Close liaison with Sales and Logistics teams regarding procurement for each Project.

Demonstrable experience in successful Project Delivery, preferably within a reseller or Managed Service environment.

Educated to degree level or equivalent experience in a relevant role

Financial Service experience preferred.

Current Project Management accreditation e.g. Prince2/Agile

Strong Customer orientation and focus

Excellent organisational skills

Experience of interpreting business requirements and considering the impact on IT services

Demonstrable experience of producing / completing Projects and documentation often in very aggressive timescales

Able to work on own initiative and as part of a team

Strong ethos of process adherence and the ability to instill in others

Advanced Logical approach to delivery and Problem Solving skills

Excellent communications skills both verbal and written, ability to communicate with Clients at all levels in a professional manner, able to explain complex Project requirements in a clear and concise manner

Strong personality with the ability to deal with individuals at all levels within and external to RFA

Broad knowledge of IT and how it is successfully deployed in a business environment

Understanding of core networking technologies inc. TCP/IP, firewalls, routers, VLAN, switch management, down to fibre, copper and general cabling

Understanding of virtualisation technologies inc VMware, HyperV, Xen, ESX, replication, SANs

Knowledge of Microsoft systems (E.g. AD, Exchange, Group Policy, Sharepoint, SQL)

Able to use logic/reason to identify strengths and weaknesses of solutions and apply most effective resolution methodology.

Excellent active listening, and written and verbal communication skills.

Able to demonstrate a sense of urgency while acting in a professional, calm manner ensuring excellent Client support.

Able to stay abreast of changes and updates in relevant technologies.