Product & Contracting Data Administrator

LOCATION:  Remote   

WELCOME TO THE GLOBUS FAMILY OF BRANDS! 

Traveling the world is incredible...don't you agree? It opens us up to new cultures and experiences. Venturing across the globe invites us to wonder and wander...to marvel and be moved. With 95 years in travel, the award-winning Globus family of brands creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 65 countries on six continents across the globe. We began as a small family company with one man, his rowboat, and a dream in Switzerland in 1928. Nine decades later, the entrepreneurial spirit and ingenuity that created this family-owned institution lives on...as well as our commitment to sustainability!  

Watch a video about the Lighthouse Project to find out more about these efforts! 

We are always on the hunt for exciting, team associates passionate about life and work: People who are easily inspired and excited about what they do. We offer incredible career opportunities in a variety of roles including, but not limited to: vacation planning, reservations, marketing, finance, IT, and customer care.  

Company Benefits Include: Pension Plan, 401K Match, 16-26 days of vacation, Health, vision, dental and life insurance, (For associates working outside US, these benefits may vary slightly) Work from home options, and Home office internet reimbursement. 

Exciting Travel Benefits: 70 to 90% off tours and cruises (plus discounts for friends and family), a free Avalon cruise after 2 years, and Special deals with travel partners like Marriott, Expedia, IATA/IATAN, Norwegian Cruise Line, Hertz, and Thrift Car Rentals to name a few. 

ABOUT THE ROLE 

• The Administrator’s responsibilities support the data management and administrative needs of GVI’s product and contracting initiatives. This role will work closely with members of Product Creation, Contracting as well as department leadership. This role Working collaboratively with the product owners (Product Manager and/or Contractor) to manage the volume of data associated with GVI operated optional excursions.

EXPERIENCE/SKILLS REQUIRED   

•  At least 2 years of experience working in a similar position within the travel or operations field
• Demonstrates experience in a role that requires critical thinking, attention to detail, problem solving and strong communication skills, and ability to work independently
• At least 2 years of experience with Data entry 
• Proficiency with Microsoft office (Word, Excel, Outlook, power point) and database management or CRM systems (Dynamics preferred) 

EXPERIENCE/SKILLS PREFERRED   

• Knowledge of GVI products, services, policies, features, and benefits 
• Experience with document Management and process workflow 

RESPONSIBILITIES  

• Inputting and proofing price related data in the Excursion database.
• Managing the content of excursions in the Enterprise excursion database
• Creating reports as needed to help the team monitor sales or support (eg. Power BI reports, optional reports and other)
• Proofing websites throughout the season to ensure excursion content is displaying correctly   Proofing and updating select elements within Enterprise Tour Trees as needed 
• Mapping excursions to the tours to ensure availability in time for launch.
• Assisting with the documentation of workflow and systems, as well as maintaining and updating procedure workflow.

ABOUT THE DEPARTMENT 

The following teams make up the Product & Operations department: Contracting, Data Management & Product services, Product Creation, and Tour Operations. Product & Operations is responsible for the creation, operation, inventory management and delivery of Globus, Cosmos, and Avalon Waterways in select destinations. This department is also responsible for supporting tour products planned and sold worldwide, including managing inventory and content. 

EEOC 

Globus family of brands is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

EOE

While performing this job, it will require: Eight (8) hours or more a day of sitting; walking; standing; bending; answering the telephone; entering data into the computer; retrieving data from the computer or analyzing data from reports.