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Homeowners Field Property Claims Representative (Southern NH)

extra holidays - extra parental leave

Remote:

Hybrid

Contract:

Full time

Salary:

35 - 35K yearly

Experience:

Mid-level (2-5 years)

Work from:

Concord (US)

Offer summary

Qualifications:

1-3 years work experience preferred, College degree or equivalent experience, Proficient in Microsoft Office, Ability to obtain necessary licensure, Valid Driver’s License with a good record.

Key responsabilities:

Handle field adjustment of homeowners property claims
Conduct coverage analysis and damage assessments
Communicate claims expectations to customers
Write estimates for covered damages and repairs
Oversee vendors during the claims adjustment process

Plymouth Rock Assurance Insurance Large http://www.plymouthrock.com/

1001 - 5000 Employees

See more Plymouth Rock Assurance offers

Job description

Overview:

In this role you will be handling the field adjustment and management of homeowners property claims in Southern NH, and North Shore, MA.

Here is what you will do:

Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
Proactive communication, and setting accurate claims length expectations
Writing estimates for covered damage, provide customers scope of loss and cost of repairs
Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim
Identify subrogation potential and liability exposures
Establish timely and appropriate claim reserves in accordance with claim standards
Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business.
Appropriately represent the company by executing a high level of service and maintaining professionalism at all times

Here is what you will bring to the table:

Excellent oral and written communications skills
Ability to multitask and adapt to changes quickly
Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction
Capacity to work in a fast pace supporting the rapid growth of our customer base
Be a self-motivated individual to meet & exceed goals
Proficient in the use of Microsoft Office
Minimum of 1 -3 years overall work experience preferred
Have obtained/working towards a college degree or equivalent work experience
Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary 
Ability to carry up to 25lbs and conduct roof inspections on homes <2 stories
Valid Driver’s License and proficient driving record
Bachelor’s Degree from an accredited four-year college or university is preferred

Why work for us:

4 weeks accrued paid time off + 9 paid national holidays per year
Remote work equipment
Tuition Reimbursement
Low cost and excellent coverage health insurance options (medical, dental, vision)
Gym membership reimbursement
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
$3,000 one-time bonus payment on health insurance waiver

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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