Enterprise Tools Analyst

Overview:

SMS is seeking a dynamic, motivated individual to serve as an Enterprise Tools Analyst for the 26 Network Operations Squadron (26NOS) at Maxwell Air force Base-Gunter Annex, Alabama. Our Analysis Team conducts network research and network analysis through AFNet monitoring and performance, and in support of 26NOS Operations Teams, 26NOS Senior Management and external USAF customers. Additionally, supports system assurance and network availability through AFINC circuit utilization monitoring and reporting of bandwidth utilization and system availability utilizing enterprise level tools. 

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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• Provide technical expertise in the area of enterprise network monitoring, performance analysis, capacity analysis, and provide recommendations on remediation and/or corrective action to maximize and maintain SLA.
• Monitor and report on deviations from established network norms, perform root cause analysis, and provide recommendations on remediation actions as required.
• Work closely with the Operations teams, with Government, Industry engineers, and managers to advise them on operationally relevant status of assigned tasks.
• Generate, provide, and enable ad hoc and automated network performance reports and real-time analysis of the AFNet network for 26 NOS Senior Management and external USAF customers.
• Maintain and incrementally improve the network analysis operating environment.
• Complete special projects, as assigned.

• Technical degree, Associates or, bachelor’s degree in computer science/information systems, Science/Engineering/Math or 2-4 years’ relevant experience in Information Technology preferably within system or application administration is acceptable.

• Requires a DoD 8570.01-M Information Assurance Technical (IAT) Level II certification:
  • CompTIA Security+ CE (Continuing Education)

• Requires at least one or more Computing Environment/Operating System (CE/OS) Defense Cyberspace Workforce Certification (DCWF) requirement(s):
  • CEH;
  • Microsoft 365 Certified: Identity and Security;
  • SolarWinds NetFlow Traffic Analyzer;
  • or SolarWinds Network Performance Monitor.

• Position requires a minimum of a DoD Secret clearance or the ability to obtain an Interim Secret clearance.

SMS is a veteran-owned network integrator established in 1976.  With an employee retention rate averaging over 5 years, our ability to hire quality people and retain them in a rapidly evolving IT market proves why we are a world-class information technology company. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices. As a result, SMS is proud to be ISO 9001:2008 Registered and a CMMI Level 3 certified company, ensuring that we continue to meet and exceed the expectations of our customers, partners and employees. 

SMS is an Equal Opportunity Employer.