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Junior Implementation & Post Sales Engineer

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

Bachelor's degree in Computer Science, Engineering, or related field., Experience in implementation, preferably in software/startup environments., Basic understanding of AI technologies in FinTech., Technical skills in SQL, Node.js, and React are vital., Strong communication skills with complex technical concepts..

Key responsabilities:

  • Lead the implementation process for new clients.
  • Collaborate with sales to understand client requirements.
  • Develop and manage project plans, timelines, and deliverables.
  • Create and deliver tailored technical product demonstrations.
  • Conduct customer training and gather feedback post-implementation.
Worth AI logo
Worth AI Financial Services Small startup https://worthai.com/
2 - 10 Employees
About Worth AI
Welcome to Worth AI, where we're reshaping how decisions are made, guided by inclusivity and innovation. Join Us: Be part of a global movement that values diversity and technology's power. Worth AI offers a chance to make a meaningful impact, redefine worth, and create a more equitable world. We are on a mission to revolutionize the way businesses make decisions leveraging the power of AI. Our Mission: At the heart of Worth lies our unwavering commitment to "Equitable Decision Making." We believe that every decision, big or small, should be grounded in fairness, inclusivity, and diversity of thought. Our mission is to champion these principles in every facet of our business. Our core values define who we are and how we operate: Diversity of Thought: We are committed to creating an environment where diverse perspectives are not only welcomed but celebrated. One Team: We are more than just a group of individuals; we are one team with a shared purpose. Agility: We don't just adapt; we lead. Agility is the driving force that propels us to embrace the opportunities that come when change happens. Our Purpose: We define "Worth" as the intrinsic value within each person and organization. We are focused on making a positive impact in the business world and leaving a legacy of fairness and inclusivity. Join Our Movement: If you're passionate about making a meaningful difference, and if you're ready to redefine worth, then our company is the place for you. Come be a part of our journey as we transform industries and leave a lasting legacy of equity and excellence. Together, let's make Worth the cornerstone of a more equitable world.
See more Worth AI offers

Job description

Worth AI is seeking a dedicated and tech-savvy Junior Implementation & Post-Sales Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.

Responsibilities

  • Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
  • Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
  • Develop and manage project plans, timelines, and deliverables to meet client expectations.
  • Create and deliver technical product demonstrations tailored to specific business needs.
  • Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
  • Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
  • Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
  • Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
  • Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Experience in implementation, preferably in software or startup environments.
  • Basic understanding of AI technologies and their applications in the FinTech industry.
  • Technical skills in SQL, Node.js, and React are vital
  • Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Problem-solving aptitude and a customer-centric mindset.
  • Proven ability to work collaboratively within a team and independently in a fast-paced environment.
  • Familiarity with project management methodologies and tools is a plus.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • 401 (k)
  • Life Insurance
  • Unlimited Paid Time Off
  • 9 paid Holidays
  • Work From Home
  • Free Food & Snacks (for those in Orlando, FL)

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Service TrainingProgram ImplementationReact.js (Javascript Library)Project ManagementCustomer CentricityArtificial Intelligence SystemsProject CollaborationNode.js (Javascript Library)Technical DemonstrationsProject Management SoftwareSQL (Programming Language)

Other Skills

  • Problem Solving
  • Verbal Communication Skills
Are you interested?

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