Receptionist/Medical Assistant

Location: Houston, Texas
Zip code: 77009
 

Company Overview
At Ways2Well, we are transforming healthcare delivery through digital innovation. Since our founding in 2018, we’ve specialized in preventative care medical services, utilizing advanced blood chemistry analysis to create personalized treatment solutions across Texas. With our headquarters in Houston, we are committed to leveraging technology to enhance patient care and outcomes. Learn more about our mission and impact at Ways2Well.

Position Summary
We are looking for an experienced Administrative Assistant/Receptionist with a background in the medical field, such as former medical assistants or receptionists from a doctor’s office, to support our daily clinic operations. This individual will be responsible for front-desk operations, administrative support, and assisting with clinical preparation. The ideal candidate is organized, proactive, and customer-focused, with strong multitasking skills.

Key Responsibilities

• Front Desk Management: Greet patients and visitors, manage the reception area, and ensure a welcoming and organized environment.
• Calendar Management: Coordinate and manage calendars, including appointment scheduling and adjustments as needed.
• Payment Processing: Take and manage payments accurately, ensuring compliance with billing procedures.
• Inventory and Stocking: Responsible for organizing and maintaining inventory, stocking supplies, and ensuring the clinic is prepared for daily operations.
• Communication: Answer and direct phone calls, manage correspondence, and provide excellent customer service.
• Office Administration: Perform various administrative tasks, including data entry, record-keeping, and reporting.
• Physical Tasks: 50% of the role involves moving around the clinic to assist with stocking, inventory, and other duties as needed. Must be able to lift up to 20 pounds.

Qualifications

• Preferred Background: Experience in a medical setting, preferably in a doctor’s office, is highly desirable.
• Skills: Proficiency in Microsoft Excel, Outlook, and general Office applications is required.
• Typing Speed: Must meet a minimum typing speed (words per minute) 
• Language: Bilingual candidates are highly preferred.
• Physical Requirements: Ability to sit for 50% of the time and move around for the other 50%, with the capability to lift up to 20 pounds.

Benefits and Perks

• Work-Life Balance: Paid time off to help you relax and recharge.
• Future Planning: 401(k) matching program to support your financial security.
• Comprehensive Health Benefits: Health, dental, and vision insurance, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for your and your family’s well-being.
• Flexible Work Environment: Enjoy a hybrid work schedule, balancing in-office collaboration with work-from-home convenience.