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Bilingual Receptionist

Remote:

Full Remote

Contract:

Full time

Work from:

Australia

Offer summary

Qualifications:

Bilingual in English and Spanish, Strong communication skills, Familiar with virtual tools, Ability to manage multiple tasks, Quick thinking and troubleshooting.

Key responsabilities:

Respond to incoming calls promptly
Take accurate messages and forward them
Manage calendars and schedule appointments
Provide information about products and services
Offer general virtual assistance

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

This job is open to Colombian residents only.

Full-Time, 45 hours per week

Monday to Friday - 8am to 12pm PST and 2pm to 6pm PST

Saturday 8am to 1pm PST every other Saturday, alternating with the other Virtual Receptionist

Timezone: CA - PST

Responsibilities

Responding to incoming calls promptly and professionally, directing calls to the appropriate individuals or departments.
Taking accurate messages and forwarding them to the relevant personnel in a timely manner.
Managing calendars and scheduling appointments or virtual meetings for team members.
Offering basic information about the organization's products, services, or policies to callers or virtual visitors.
Offering general virtual assistance to employees and clients, such as helping with virtual document sharing or guiding them through virtual tools and platforms.
Teachable as some other responsibilities will be on the job trained

Requirements

Bilingual (English and Spanish) written and verbal.
Strong verbal and written communication skills
A customer-centric approach with the ability to provide excellent virtual customer service, addressing inquiries and concerns in a professional manner.
Familiarity with virtual communication tools, video conferencing platforms, and virtual office software.
Has ability to manage multiple tasks, schedules, and appointments efficiently.
Quick thinking and the ability to troubleshoot basic technical issues that may arise during virtual interactions.
Being flexible and adaptable to changes in virtual communication methods, software, or procedures.
Ensuring accuracy in message-taking, scheduling, and other administrative tasks.