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Office/Customer Service Representative with QuickBooks

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
South Africa

Offer summary

Qualifications:

Proficient in QuickBooks, Experience with Google Sheets, Strong multitasking skills, Previous customer service experience, Stable Wi-Fi connection and own laptop.

Key responsabilities:

  • Create estimates and invoices using QuickBooks
  • Communicate with customers via phone, text, and WhatsApp
  • Manage customer inquiries and provide timely responses
  • Perform various back-office tasks as required
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ExclusivelyRemote
2 - 10 Employees
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Job description

Job Title: Office/Customer Service Representative
Location: Remote (within Israel), Full-Time, US Hours

Job Overview:
We are seeking a full-time Office/Customer Service Representative to support our daily operations and assist customers remotely. The ideal candidate will be proficient in QuickBooks, Google Sheets, and Gmail, with excellent communication skills.

Key Responsibilities:

  • Utilize QuickBooks (Qb) for creating estimates and invoices.
  • Communicate with customers via phone, text, and WhatsApp.
  • Manage customer inquiries and provide timely responses.
  • Perform various back-office tasks as required.

Requirements:

  • Proficiency in QuickBooks (mandatory), Google Sheets, and Gmail.
  • Strong multitasking and organizational skills.
  • Excellent communication abilities, particularly in native-level English.
  • Previous customer service experience is preferred.
  • Ability to work independently with attention to detail.
  • Stable Wi-Fi connection and own laptop are required.

Work Conditions:

  • Full-time, remote position based in Israel, working US hours.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Google Sheets
  • Detail Oriented
  • Customer Service
  • Multitasking
  • Organizational Skills
  • Verbal Communication Skills

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