Facility Management Assistant - Maintenance Services

This is a remote position.

Schedule:

• 40 hours per week
• Monday to Friday, 9 AM to 6 PM Melbourne VIC
  
• Includes 1 hour unpaid break

Client Timezone: Australian Eastern Standard Time (AEST)

Client Overview

Join a thriving Australian facility management company at the forefront of retail maintenance. This innovative firm specializes in keeping grocery stores and supermarkets running smoothly, ensuring shoppers have the best possible experience. With a commitment to efficiency and quality service, they’re expanding their team to meet growing demand across Australia’s retail sector.

Job Description

As a Facility Management Assistant, you’ll be the linchpin in a dynamic retail maintenance operation. Your role is crucial in coordinating repairs and maintenance for a wide array of retail outlets, from local shops to major supermarkets. You’ll manage work orders, liaise with contractors, and ensure timely completion of essential repairs. This position offers a unique blend of customer service, project management, and technical knowledge, allowing you to develop a diverse skill set while contributing to the smooth operation of Australia’s retail infrastructure.

Responsibilities

• Efficiently allocate and manage work orders for retail store maintenance and repairs
  
• Source and coordinate with skilled contractors for various repair tasks
  
• Oversee maintenance projects for retail fixtures including doors, shelves, and ceilings
  
• Utilize online platforms like Google Drive to track and update work orders
  
• Make outbound calls to Australian numbers for job coordination and follow-ups
  
• Ensure clear communication between internal teams and external contractors
  
• Contribute to maintaining high standards of service and client satisfaction
  

Requirements

• Excellent English communication skills, both written and verbal
  
• Basic understanding of engineering, project management, or facility maintenance
  
• Proficiency in Google Drive and other online collaboration tools
  
• Strong organizational skills with ability to manage multiple tasks simultaneously
  
• Self-motivated with a proactive approach to problem-solving
  
• Ability to work independently in a remote setting
  
• Familiarity with retail environments is a plus
  
• Reliable internet connection and quiet workspace for making professional calls
  

Benefits