Offer summary

Qualifications:

5+ years of progressive HR experience, 2+ years managing a People operations team, Experience in high-growth international startup, Knowledge of French HR operations, Fluent in French and English.

Key responsabilities:

Oversee day-to-day HR programs

Enhance employee onboarding, offboarding processes

Identify policy improvements and metrics for efficiency

Manage payroll and benefits administration

Coach and develop team members

Job description

Blablacar is looking for a People Operations Manager to join its team. Reporting to the Head of HR experts, you will be part of a group responsible for business and employee services.

As the People Operations Manager, you will be responsible for overseeing the day to day operations of our HR programs (employee onboarding/offboarding/contracts & amendments/employee records, etc) and for providing support to our employees. The team is currently composed of 4 direct reports in HQ and 5 resources in the regions with “dotted” lines into you). As the People Ops Manager you will be responsible for overseeing and growing the team, and improving the program, processes and tools working with stakeholders cross-functionally to get there. You will ensure smooth delivery of the programs and support, always keeping in mind employee experience in everything you do. You’ll be expected to flex from strategic to tactical work as hands-on operational work will be needed initially as the team gets set-up.

Your Responsibilities:

Employee support

Oversee employee support ensuring fast and efficient turn-around and best-in-class employee experience

Identify policy & process improvements as well as tooling and/or training & documentation needs based on nature & volume of questions and partner with HR ops team, HRBPs, HR experts, IT team and others to design and implement changes, methodology for the team to support and metrics to monitor team efficiency)

Identify and implement key metrics to monitor and report on employee questions and on your team’s efficiency

Manage escalations

HR operations

Oversee and in some cases directly support operations of key HR programs and policies such as:

-Employee onboarding & set-up

-Employee records & employment documentations (contracts, amendments, etc)

-Benefits & Leaves administration

-Immigration

-Administrative offboarding, etc

Oversee Payroll to ensure timely processing of recurring pay variables (eg. leaves, meal vouchers, etc) and all payroll changes (salary, title, department, etc)

Monitor and report on policy usage & trends (eg. increase in absenteeism, etc)

Identify program/process improvement and/or automation opportunities and partner with HRBPs and HR experts (COEs) to design and implement them

Team Management

Manage day-to-day activities of your team members

Grow and develop team members ensuring collaboration and engagement

Requirements:

You have experience in a high-growth international startup environment (preferably in Tech) and 5+ years of progressive HR experience including 2+ years managing a People operations team.

You’ve done this before - Previous experience with People Operations functions establishing processes, tools and day-to-day operations.

Solid project management skills including advanced stakeholder Process, Details and Data oriented.

Knowledge of French HR operations is a must.

You are fluent in French and English.

What we have to offer

4 additional weeks on top of legal maternity leaves

Financial support for home office equipment

Minimum 25 days holiday per year

Local meal plan policy (Swile card)

50% transportation paid (Forfait Mobilité Durable)

Relocation package and visa support

Free unlimited carpooling & bus rides

Personal growth via trainings, mentorship, and internal mobility programs

Employee Stock ownership plan

Regular team building events

Mental health support through Moka.care

1 day off per year to test our product

1 day per year for social engagements with non-profits

Interested in joining the ride?

a 45-min video-call with one of our Talent Acquisition Manager, Marieta Tonoyan to get to know you, understand your career expectations and answer your questions

a 60-min video-call with our Head of People expertise, Perrine Labesse to deep dive into your People Ops skills

a fully remote exercise to evaluate your hard skills, including a presentation to key stakeholders

a 30min video call with Team members

45min with the future team + 15min with Frédéric Altenbourger, our General Secretary for final validation

Our hiring process lasts on average 25-30 days, and offers usually come within 48 hours.

Not sure yet?

Check out our 100 reasons to join BlaBlaCar!

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.

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