Senior Program Manager - Vacaville, CA

Following our agreement with Roche to acquire the Vacaville manufacturing facility, we are now looking to recruit a Senior Program Manager for the Vacaville site! 

Managing complex projects requires a unique set of skills that are consolidated into the role of Program Manager (PM). This crucial position sits at the center of a triangle made up between Lonza, our Customers and their Patients. You will therefore be responsible for ensuring relationships are built and that the project/program is delivered according to the expected quality, timelines and cost.

Key Responsibilities:

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations

•  Understand the Customer’s needs and represent their interests by acting as their advocate on-site

• Operate accordingly to PM Standard Work processes to effectively manage projects and ensure one face to the Customer

• Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality

• Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales

• Passionate about customer focus with a true “Customer Comes First” mindset and constantly seeks opportunities to improve performance through partnership and collaboration

• In conjunction with Account Management, build strong relationships to maximize the Customer’s experience with Lonza

• Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview

• Translate the strategic vision for the project into actionable objectives and plans that are ambitious but achievable

• Equally comfortable functioning in a scientific or technical environment as well as in a purely business related setting

• Perform other duties as assigned

Key Requirements:

• BS Degree is required, preferred to have degree in related Life Sciences or STEM discipline

• MS Degree or equivalent experience in Business/Engineering/Life Science preferred

• PMP or relevant PM certification preferred

• Preferred to have some level of exposure to Project or Program Management

• Highly preferred to have extensive overall professional experience in Life Science/Pharmaceuticals/Biotech/Medical Device industries, or preferred to have similar experience in related manufacturing industries

• Highly preferred to have prior experience at CDMO within Life Science/Pharmaceuticals/Biotech/Medical Device industries, or preferred to have contract manufacturing environment experience in other industries

• Able to build consensus between customer and internal Lonza teams

• Able to "influence without authority" to achieve goals and manage competing interests between various stakeholders in projects

• Technical understanding of mammalian cell culture manufacturing is ideal but not required. Prior experience within Biologics and Mammalian Cell Culture projects in research or academic setting is helpful as well.

This position is contingent upon Lonza’s successful completion of the acquisition of the site located in Vacaville, California (the “Closing”), currently anticipated to occur in H2, 2024.  If the Closing is delayed for any reason, Lonza may delay the start date up to sixty (60) days.