Mortgage Solutions Specialist II

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

OPEN INTERVIEWS AND JOB OFFERS ON THE SPOT!!! (Non - Remote role)

Work Schedule: Monday - Friday; 8am - 5pm (Depending on work volume, candidates must be willing to come in early and/or stay late without notice.)

Please email your resume to victor.pratt@ironmountain.com and put "I am immediately available to interview" in the subject line.

Rise to New Heights with Iron Mountain 

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. 

We’re looking for a Mortgage Solutions Specialist who thrives in a dynamic, customer-focused environment. In this role, you’ll leverage your expertise in reviewing, indexing, and scanning mortgage documents while collaborating with a dedicated team to deliver exceptional service. If you’re ready to bring your skills to a place where customer delight is our top priority, we want to hear from you!

What we offer: (At Conversion)

• Medical, Dental, Vision Insurance (on Day One)

• Paid Time Off: 10 vacation days plus 6 sick days + 3 floating holidays

• Paid Volunteer Days: 2 per year

• Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Education Reimbursement, Working Advantage discounts

• Advancement opportunities

• Employee Resource Groups

Responsibilities:

• Sorting and/or preparing hard copy records for scanning – document preparation

• Scan hard copy files to electronic images. Ensuring a quality image.

• Follow production procedures and completing internal documentation & tracking

• Effectively communicate with peers and management. Research and resolve customer issues.

Requirements:

• Proficiency in reading, writing & communicating in English.

• Have proven basic computer knowledge.

• Must be able to communicate effectively with coworkers and management.

• Must be able to maintain record order and sequence.

• Ability to work at a sustained pace to meet production rates while producing quality work.

Physical Requirements (lifting/standing/sitting):

Join us at the Mountain where culture and values are practiced and respected every day.

#VP