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Haitian Creole<>English Bilingual Interpreter (Remote)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

High school diploma or equivalent required, Professional proficiency in English and Haitian Creole, Bilingual customer service experience required, Work from Home experience required, Ability to pass a language assessment.

Key responsabilities:

  • Provide consecutive interpretation services over the phone
  • Interpret over video calls for real-time assistance
  • Demonstrate excellent customer service practices
  • Communicate information clearly and accurately
  • Adhere to work requirements for client support
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TransPerfect XLarge https://www.transperfect.com/
5001 - 10000 Employees
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Job description

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

TransPerfect Connect (TPC) is looking for Haitian Creole bilinguals at all levels with demonstrated experience utilizing their bilingual skills in a professional setting.  We will train you to start your career path as an Over the Phone Interpreter. 

Candidates must be fluent in Haitian Creole <> English and aspire to be a fantastic advocate for our end clients, utilizing their new learned talents to deliver superior consecutive interpretations. So, whether you’re helping a patient communicate with their doctor, or assisting a family get a loan with a bank, we want someone who is excited about using their language abilities to help others.

Quite simply, TransPerfect Connect Interpreters play an irreplaceable role in our success as a company. They are the ones who allow us to enable global communication for all, no matter the language barrier.

Interpreters will be responsible for providing consecutive interpretation services Over-The-Phone remotely, as well as Video Remote Interpreting (VRI) services, which involve interpreting over a video call, enabling interpreters to assist clients in real-time without being physically present.

Benefits

  • Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, flexible spending account options, and a proactive and accessible HR department that focuses on the staff’s health and happiness.
  • Career Advancements

Training

We provide all Haitian Creole Interpreters with four weeks of remote/online training with a dedicated Trainer. The program is not only intended to teach various interpretation and listening skills, but to also expand our applicant’s knowledge of industry-specific terms and protocols. Applicants complete their training once they hold successful practice sessions with experienced interpreters.

After training, Haitian Creole Interpreters will be expected to demonstrate excellent customer service practices, communicate all information clearly and accurately, and adhere to work requirements. Successful Interpreters will have the opportunity to learn new subject matter, become qualified to service more challenging call types, and advance their careers.

Why Be An Interpreter With TransPerfect?

TransPerfect Connect is the world's leading provider of interpreting solutions. Because of this achievement, some of the most prestigious brands and organizations in the world are partnered with TransPerfect Connect, giving you the experience and opportunity to be on the front line for these corporations.

But at the end of the day, what this position gives you is the chance to make a difference. To make a difference to the tens of millions of people that don’t have the ability to communicate freely. To make a difference in your own life, as the interpretation industry is growing faster and faster each and every year. To make a difference for your future, as many of our former interpreters are now in managerial and supervisory roles. In addition, multiple Career Advancements with our global company.

Qualifications

  • High school diploma, GED, or equivalent Required
  • Work from Home experience Required
  • Professional proficiency (speaking, listening, and reading) in English and Haitian Creole at an above average level
  • Ability to pass a language assessment
  • Bilingual customer service experience Required

Required work tools to Work from Home

  • This is a remote position that requires a quiet, private space to work, free of distractions and interruptions such as pets, construction noise, television, and if you have young children, childcare if required
  • A Windows or Mac computer (8GB RAM or higher) connected directly to an Internet modem or access point
  • Broadband (high-speed Internet connection) - Download & Upload speed at least 25Mbps or higher
  • Windows 10 / OS X Yosemite
  • Processor Speed 2GHz or higher
  • CPU no more than 5 years old
  • Functioning Webcam

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishHaitian CreoleEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Listening Skills
  • Training And Development
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills

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