Job Description
ABOUT THE ROLE AND OUR TEAM:
Simply Eloped is the leading elopement company in the world. Supported by our proprietary technology, we plan and perform thousands of ceremonies on an annual basis. We are located in 34 destinations around the US and are supported by a venue network of over 800 venues nationwide. We’re passionate about elopements!
Our Venue & Vendor Partnerships Associate plays a crucial role in building and maintaining strong partnerships with our network of venues. You will be responsible for ensuring venue satisfaction, managing recruitment and expansion, and providing operational support. This role is essential for maintaining a seamless and positive experience for both our internal teams and customers.
RESPONSIBILITIES:
- Venue Relationship Management: Foster strong relationships with venues by regularly assessing their satisfaction levels and swiftly addressing any concerns. Act as the primary contact for pricing, operations, and policies.
- Recruitment and Onboarding: Actively recruit new venues and oversee their onboarding processes to ensure effective integration into our network.
- Internal Teams Support: Ensure the Sales and CX teams have a clear understanding of each venue by frequently updating venue pages, helping to manage customer expectations.Collaborate with internal teams to streamline processes.
- Operation Assistance: Support the Operations Manager with various initiatives aimed at expanding services, including identifying new venues and market opportunities. Facilitate smooth communication regarding any required legal documents or insurance requirements.
- Communication and Support: Ensure that all venue-related information is readily available and accessible to relevant teams, promoting efficiency and informed decision-making.
SUCCESSFUL VENUE & VENDOR PARTNERSHIPS ASSOCIATE CANDIDATES HAVE:
- Ability to work independently in a remote environment and manage operations effectively
- Strong attention to detail and organizational skills
- Proficiency in learning new technologies and systems quickly
- Experience in a fast-paced work environment with excellent time management skills
- Exceptional verbal and written communication skills, including grammar
- Comfort in handling complex or challenging venue situations calmly and professionally
- Excellent computer skills (Word, Excel, PowerPoint, Gmail, Google Docs) and ability to multitask
- Must have self-motivation
- 1-3 years experience in partnerships or project management
IT’S A BONUS IF:
- You have a background in venue management or event planning.
- You bring prior experience in customer service.
- You have experience working in a cross-functional role.
About Us
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
- You Dream Big. You iterate and experiment to drive innovation.
- You Love Our Users. You keep our global community at the center of everything you do.
- You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
- You Hustle Every Day. You favor urgency and own your outcomes.
- You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Boston, MA; Delhi, India; Galway, Ireland; London, England; Madrid, Spain; New York, NY; Omaha, NE; Portland, OR; and Washington, D.C.
We are seeking applicants residing in the Central or Eastern US time zones to facilitate effective communication with the company’s headquarters in Chevy Chase, MD.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
About The Team
WHAT WE DO MATTERS:
Here at The Knot Worldwide, we believe in doing work that matters. In more than 16 countries around the world, The Knot Worldwide’s leading family of brands—including The Knot, WeddingWire, Bodas, The Bash, The Bump, and more—help people take celebration planning from inspiration to action. When you join our global team, you’ll be a part of a diverse group of individuals passionate about serving and enabling our communities to celebrate the moments that make us.
