Offer summary
Qualifications:
Bachelor’s Degree in accounting or finance, 1+ years in account management or customer success in B2B SaaS, Experience with Salesforce and CRM platforms, Strong organizational and strategic thinking skills, Excellent communication and presentation abilities.
Key responsabilities:
- Manage customer adoption and satisfaction
- Drive customer retention and negotiate renewals
- Serve as trusted advisor and advocate for customers
- Forecast account metrics and track progress
- Implement communication strategies for customer health