Offer summary
Qualifications:
University degree in Computer Science or equivalent experience, Good command of German (B2 or higher), Experience in system operation/administration (Windows, Linux), Strong analytical and problem-solving skills, English language skills are a plus.Key responsabilities:
- Manage customer telephony and call distribution systems
- Perform system administration at hardware and application levels
- Identify, analyze, and resolve complex issues
- Conduct maintenance tasks including firmware upgrades and patch management
- Document incidents and participate in change management
