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Amazon Account Specialist/Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

At least 2 years of experience in Amazon Seller Central, Experience optimizing product listings for visibility and sales, Excellent interpersonal, written, and verbal communication skills, Outstanding analytical and problem-solving skills, Organized and detail-oriented.

Key responsabilities:

Manage Amazon Seller and Vendor Central accounts
Monitor customer feedback to maintain brand image
Optimize product listings for visibility and conversions
Conduct keyword research and collaborate on new products
Ensure compliance with Amazon's policies and trends

MultiplyMii

201 - 500 Employees

See more MultiplyMii offers

Job description

What Are We Looking For

MultiplyMii is seeking a motivated sales and brand growth-driven Amazon Account Manager who will be working with our client based in the UK. Our client develops, manufactures, and distributes products for the consumer self-care market. Their commitment to innovation and quality established them as a reputable player in the healthcare sector, serving markets globally through partnerships and direct sales.

In this role you will work within the internal Ecommerce team to support the management and optimisation of Amazon Seller Central and Vendor Central accounts to maximise sales and brand visibility. Manage customer feedback and ensure compliance with Amazon’s policies. Collaborate with cross-functional teams to create compelling product listings and stunning visuals. Master inventory management to prevent stockouts and overstocks while driving sales.

Beyond your experience, we seek a candidate who contributes to an outcome-driven, merit-based, and warm & collaborative community, and embodies compassion and forward-thinking.

This role is full-time and 100% work-from-home.

In This Role, You Will

Account Management

Support the management of Amazon Seller Central and Vendor accounts and operations excluding ads.
Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image and customer satisfaction.
Conduct keyword research to optimize listings for SEO and discover high-converting keywords for product visibility.
Collaborate in launching new products, ensuring smooth execution of go-to-market strategies, from listing creation to post-launch optimization.
Maintain clear communication and collaboration with the Brand and Regulatory teams regarding product listings and brand representation.

Compliance Management

Ensure all operations adhere to Amazon’s compliance requirements.
Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance.

Optimization

Manage and optimize product listings for maximum visibility and sales conversion.
Upload and maintain product information using flat files or directly in Amazon system.
Create high-quality product descriptions and titles that adhere to Amazon’s guidelines.
Develop and upload product images and collaborate with designers to create assets.
Analyze and implement keyword research findings to refine product descriptions, titles, and backend search terms for higher organic ranking.

Inventory Management

Work closely with the supply chain team to ensure accurate sales reporting, forecasting, and stock levels.
Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues.
Coordinate with cross-functional teams during launches to ensure stock availability aligns with marketing and promotional strategies.
About You:

Core Qualifications

At least 2 years of experience in Amazon Seller Central
At least 2 years experience in optimizing product listings for visibility and sales.
Experience working with UK-based clients.
At least 1 year experience working in an agency.
Excellent interpersonal, written and verbal communication skills
Outstanding analytical and problem-solving skills
Ability to multitask and process information quickly
Organized: Excel in maintaining order and structure
Detail-Oriented: Meticulous and precise, with a keen eye for accuracy
Action-oriented: Driven to take initiative and achieve results.
Quick-learner and Growth Mindset: Eagerly adapt to new challenges and continuously seek self-improvement.
Collaborative: Thrive in a team environment and excel in working together to achieve common goals.
Conscientious: Does things right & carefully.

Nice To Haves

Experience in Amazon Vendor Central.
Support and manage the D2C (Direct-to-Customer) website operations.
Run and manage the e-commerce site to ensure a seamless customer experience.
Experience in Healthcare brands and brand management.
Experience in Helium10.
Experience designing in Canva

Why MultiplyMii

MultiplyMii, a premium Recruitment & HR services company, is growing FAST. We are currently hiring an exceptional Amazon Account Manager who desires to be part of an exciting organization that rewards and values its team members.

One clear benefit for you beyond the long list at the bottom is that MultiplyMii will be there to hold your hand every step of the way, providing you and the client on-boarding, supporting your unique needs, handling any challenges that might come up in your work environment. We are here to give you (and our client) every opportunity to get it right and nurture this relationship.