Offer summary
Qualifications:
Proven track record in customer service, Strong verbal and written communication skills, Detail-oriented and able to multitask, Familiarity with CRM systems is a plus, Reliable with a proactive attitude.
Key responsabilities:
- Manage customer inquiries via phone, email, and trade counter
- Identify customer needs and recommend suitable products
- Collaborate with technical experts for client solutions
- Create quotations, process orders, and manage deliveries
- Maintain accurate documentation in the CRM system