Franchise Manager, Property Improvement Plans (Remote)

Job Description Summary

Job Description

Strategy/Planning

• Conduct comprehensive site surveys after a thorough property inspection via in person site visit or desktop review with the intention of producing an official Property Improvement Plan (PIP) as requested.  

• Initiate, execute, and deliver physical (on-site) property improvement plans consistent with developed templates.

• Initiate, execute, and deliver desktop property improvement plans consistent with developed templates.

• Assist with updating PIP templates.  

• Review drafted PIPs with the established review team (which may consist of brand management, AD&C, and onboarding resources) to modify based on their feedback and direction.  

• Assist the Lodging Development team by reviewing, updating, and modifying the proposed PIPs as necessary in negotiating deals. 

• Manages PIP process including entering PIPs for executed deals into Dynamics or current CRM. 

• Convert documents to final PIP for inclusion in the Franchise License Agreement.  

• Conduct follow up site visits to properties to monitor renovation milestone progress, when required.

• Other duties as assigned or as needed to facilitate and support the efforts of the Lodging Development team to close deals.  

• Incorporate and stay current on new brand standards, design directions, brand specifications and other changing dynamics to the brand that need to be captured in PIPs.

• Analyzes and makes reports and recommendations regarding PIPs as necessary.  

Financial Management

• Understand, communicate, and facilitate the education of developers and owners, where necessary in the budgeting of PIP requirements.

• Report and track actual PIP costs when available.

Organizational Management

• Support, comply and promote company initiative, policies, and guidelines.

• Handle employee issues in a professional and timely manner, as applicable.

Leading with Passion

• Responsible for ensuring success through the eyes of employees, guests, and owners

• Utilize and collaborate with resources across corporate departments

• Capable of influencing others to perform to their highest standard and establishing a trusting environment to enrich the culture

• Focus on the mission and well-being of the department, hotel, and company as a whole

• Lead by example and operate with the highest integrity and respect

• Inspire to embrace and demonstrate our values and pillars of Sonesta Hotels.

Additional Job Information/Anticipated

Pay Range

Position Requisites:  

• Demonstrated knowledge of ADA requirements, life safety standards, industry practices, and Company Brand Standards.

• Working knowledge of hotel design and renovation terminology.

• Hotel Operations or related field experience preferred.  

• Ability to travel as needed, depending on the PIP assignment schedule and other travel requirements.  Travel will likely range from 10% to 25% of time or possibly more.

• Ability to work independently.  

• Strong interpersonal skills; must enjoy working with general managers, owners and corporate staff.  

• Thorough knowledge of computer systems: i.e.  MS Excel, Word, PowerPoint, and electronic scheduling and e-mail systems.  

• Excellent communication in both written and verbal formats.

• Demonstrated ability to multi-task and prioritize well to meet deadlines.

• Behaves with integrity, honesty and is open with owners and fellow associates. 

• Develops effective working relationship with fellow associates, managers, outside representatives and agencies. 

Pay range: $85,000 to $95,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.