Job description

Become a vital member of Patrique Mercier Recruitment PT as a Dutch Speaking Customer Service Advisor in the stunning city of Athens, Greece! This remarkable opportunity is tailored for those who take pride in delivering top-notch customer service while enjoying the delights of one of Europe's most historic locations.

As a Dutch Speaking Customer Service Advisor, you will engage with our Dutch-speaking clients, assisting them with a variety of inquiries related to our services and products. This role is perfect for those eager to create positive interactions and ensure high levels of customer satisfaction.

Responsibilities

Provide exceptional customer service to Dutch-speaking clients through phone, email, and chat channels.
Address customer inquiries, manage orders, and offer product information efficiently.
Troubleshoot customer issues with professionalism and courtesy.
Maintain comprehensive knowledge of products to provide accurate and helpful responses.
Document and track customer interactions to play a role in service enhancement.
Collaborate with team colleagues to share insights and improve overall customer experience.
Participate in continued training to enhance product knowledge and service techniques.

Requirements

Fluent in Dutch (both written and spoken) with exceptional communication skills.
Proficiency in English is necessary for collaboration with colleagues.
Prior experience in customer service is an advantage, especially in a retail environment.
Solid problem-solving capabilities and a dedication to customer care.
Able to excel in a fast-paced, dynamic work environment.
A cheerful attitude and a friendly approach to cultivate positive customer relationships.
Willingness to relocate to Athens, Greece, and embrace a new cultural adventure.

Benefits