Offer summary
Qualifications:
Fluency in German and strong English skills., Experience in customer service is a plus., Excellent verbal and written communication skills., Ability to thrive in remote work., Familiarity with CRM systems is beneficial..
Key responsabilities:
- Engage and assist German-speaking clients via phone, email, and chat.
- Resolve inquiries and complaints professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members for service excellence.
- Share insights to enhance customer experiences.