Offer summary
Qualifications:
Minimum of 1 year call center/SaaS experience, Experience managing a lead pipeline, Proficient in CRM (Salesforce preferred), Strong problem-solving and troubleshooting skills, Understanding of power dialer technology.
Key responsabilities:
- Identify and qualify leads through outbound prospecting
- Schedule product demos and appointments for AEs
- Maintain daily, weekly, monthly and quarterly KPIs
- Conduct pre-qualifying calls with prospective customers
- Communicate technical concepts to non-technical users