Solutions Partner

Who We Are

Our client is a dynamic, fast-paced environment where you’ll have the opportunity to build something of real value from the ground up. They are looking for bright, talented individuals who are excited about innovation, growth, and the evolving world of Relationship Commerce. If you’re motivated by solving problems and delivering groundbreaking insights and solutions, this could be the perfect fit for you!

About The Role

Do you enjoy diving into the intricate details of how things work? Do you excel at improving processes and finding ways to make things better, faster, and more efficient? If guiding high-profile brands through technical challenges excites you, this role is for you!

We are seeking someone who’s more than just a problem-solver—you’re a natural-born tinkerer with a passion for understanding complex systems, both technical and human. You will become the go-to expert, capable of seeing the big picture while obsessing over the smallest details that drive excellence.

What You Will Do

• Be the driving force behind highly technical integrations with some of the world’s largest brands.
• Use your passion for systems and processes to ensure our client’s customers are set up for success.
• Guide from the front by turning complex obstacles into clear, actionable plans that inspire your team and wow customers.
• Manage multiple high-profile projects simultaneously, efficiently balancing launch timelines and conflicting priorities.
• Tune into the needs and motivations of everyone you interact with, from customers to internal teams and partners.
• Communicate with confidence, clarity, and empathy—breaking down complicated ideas into simple, compelling messages.
  
  

About You

• You’re a geek at heart, always eager to understand how things work beyond just reading the manual.
• A customer service superstar, balancing the art of listening with the science of finding solutions that delight customers.
• Highly organized with attention to detail, you focus on delivering quality work.
• Comfortable working in a startup environment where not everything has a set playbook.
• Experience with technical writing and documentation.
• Direct experience working with developers and highly technical roles.
• 4+ years managing technical API integrations of 3rd party apps and software into SaaS or eCommerce platforms.
• 4+ years working directly with APIs, SDKs, webhooks, SQL, JavaScript, HTML/CSS, XML, JSON, and front-end troubleshooting.
  
  

Bonus Points For

• Experience with eCommerce platforms and associated technologies.
• Experience with payment gateways and processors.
  
  

If you don’t meet 100% of the qualifications outlined above, don’t worry! We encourage you to apply if you’re excited about this role and believe it would make you want to come to work every day.

About Our Client

Our client powers recurring revenue for some of the world’s largest and most innovative retailers. Their platform enables merchants to create seamless, customizable subscription and membership experiences, turning one-time transactions into long-term customer relationships.

They have experienced rapid growth and are known for their best-in-class subscription technology. The company values collaboration, curiosity, and diverse perspectives, fostering an inclusive and supportive work environment where everyone thrives.

Perks And Benefits

• Fully remote work environment (anywhere in the US).
• Flexible PTO policy.
• Personal development budget for wellness, career growth, or productivity at home.
• Competitive compensation, including stock options.
• Comprehensive benefits (medical, dental, vision).
  
  

Our client believes in building a diverse and inclusive team and encourages applicants from all backgrounds and experiences to apply.