Offer summary
Qualifications:
Experience in customer service, especially via WhatsApp, Background in Customer Success or related roles, Excellent written and oral communication skills, Problem-solving abilities with quick resolution, Organizational skills and multitasking capability.
Key responsabilities:
- Respond to potential clients through direct messaging
- Support subscribers via WhatsApp during business hours
- Ensure client satisfaction with fast service
- Monitor and assess partner satisfaction in benefits program
- Identify new partnership opportunities within the Catholic community