Polish Speaking Customer Support for Mobile App Services, Greece

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Polish Speaking Customer Support representative for a leading mobile app services company, based in Greece. Join a dynamic team that is passionate about enhancing user experiences and delivering exceptional service to Polish-speaking customers.

In this role, you will be responsible for assisting customers with inquiries related to mobile app services, troubleshooting issues, and providing valuable insights on app features. Your commitment to customer satisfaction will play a vital role in helping users navigate and maximize their app experience.

Our client fosters a supportive and collaborative work environment, providing opportunities for personal and professional growth. This position offers you not only a chance to advance your career but also to enjoy the beautiful lifestyle of Greece!

Responsibilities

• Provide outstanding Polish language support for mobile app inquiries
• Troubleshoot and resolve technical issues effectively
• Guide users through app features, functionalities, and best practices
• Document customer interactions and maintain accurate records
• Collaborate with technical teams for complex issue resolution
• Contribute to improving service quality and user satisfaction

Requirements

• Fluency in Polish and English, both written and spoken
• Experience in customer support, particularly in mobile app services, is a plus
• Excellent communication and problem-solving skills
• Strong understanding of mobile applications and technology
• Ability to work well in a fast-paced environment
• Customer-centric approach with a passion for helping others
• Willingness to adapt to new technologies and processes
• Team player with a positive attitude

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )