Job description

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Norwegian Speaking Technical Support Specialist in Athens, Greece, focusing on Consumer Electronics! This role is perfect for tech-savvy individuals who are passionate about the latest electronics and are eager to assist customers in a vibrant city.

As a Technical Support Specialist, you will be the go-to person for our Norwegian-speaking customers, helping them troubleshoot issues and providing excellent support for our consumer electronics products. Your responsibilities will include diagnosing technical problems, offering effective solutions, and enhancing the customer experience. If you are enthusiastic about technology and customer service, we want to hear from you!

Responsibilities

Provide top-notch technical support to Norwegian-speaking clients using our consumer electronics products.
Identify, diagnose, and resolve technical issues through various communication channels.
Educate customers on product features and best practices to elevate their experience.
Document all support interactions and resolutions to contribute to service improvement.
Collaborate with internal teams to handle complex inquiries and optimize customer satisfaction.
Stay updated on product offerings and industry trends through ongoing training.

Requirements

Fluent in Norwegian (both spoken and written) with strong communication skills.
Proficient in English, both verbal and written.
Experience in technical support or consumer electronics is preferred.
Excellent troubleshooting and problem-solving capabilities.
Ability to thrive in a fast-paced, customer-centric environment.
Positive attitude and a commitment to enhancing customer satisfaction.
Willingness to work in Athens, Greece, and embrace the cultural experiences it offers.

Benefits