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Behavioral Health Accounts Receivable Specialist

Remote: 
Full Remote
Contract: 
Salary: 
19 - 19K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

3-4 years experience in accounts receivable, Preferred 1 year Behavioral Health experience, EMR/EHR knowledge (Kipu, BestNotes) preferred, Strong problem-solving and analytical skills, Self-motivated and able to multi-task.

Key responsabilities:

  • Collaborate with insurance providers on claims
  • Investigate and collect payments on outstanding A/R
  • Conduct calls and document claim statuses regularly
  • Analyze trends and share insights on claims
  • Maintain HIPAA compliance and patient confidentiality
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Assembly Health
201 - 500 Employees
See more Assembly Health offers

Job description

Become an Assembler! We are looking for a Behavioral Health Accounts Receivable Specialist to join Assembly Health. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

This is a full-time, non-exempt position reporting to the Accounts Receivable Manager.



What you'll do

  • Collaborate with insurance providers to monitor outstanding claim status and navigate resolution steps.
  • Investigate outstanding A/R accounts, determine the cause of the delinquency, and collect payments.
  • Conduct daily calls and online status queries on claims, ensuring thorough documentation and adherence to the processes outlined in the Standard Operating Procedure Handbook.
  • Review all insurance correspondence and documentation to identify discrepancies.
  • Provide the Payment Posting team with EOBs and payment details.
  • Identify trends and conduct root cause analyses on unpaid and underpaid claims until resolved.
  • Research and gather pertinent information related to claims processing and denial trends and share with internal management.
  • Achieve performance goals or objectives (individual or departmental) as established by the A/R Manager.
  • Participate in meetings to review A/R reports and provide insight on patient accounts.
  • Collaborate and troubleshoot with internal and external point of contact teams on account-related issues. Prompting steps for resolution when necessary.
  • Address incoming emails from various sources.
  • Maintain HIPAA and compliance standards to preserve patient confidentiality.
  • Other tasks and projects as needed and assigned.

What we're looking for

  • 3-4 years of experience working in accounts receivable in the behavioral healthcare space.
  • Strong problem-solving skills with analytical and critical thinking abilities.
  • One year of Behavioral Health experience preferred including EMR/EHR knowledge (Kipu, BestNotes).
  • Ability to manage critical deadlines with a self-motivated attitude and ability to multi-task.
  • Must be resourceful, persistent, and an excellent problem solver
  • Strong written and verbal communication skills
  • Ability to function well in a fast-paced and at times stressful environment.
  • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Why join the team?

  • Be part of something special! We are growing both organically and through acquisitions.
  • Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
  • Ongoing training and development programs.
  • An environment that values transparency
  • Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Multitasking
  • Time Management
  • Self-Motivation
  • Critical Thinking
  • Problem Solving
  • Verbal Communication Skills
  • Analytical Thinking

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