This is a remote position.
Responsibilities
· Perform daily monitoring of enterprise backup environments. Document and resolve incidents related to backup/recovery job failures
· Ability to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites
· Identify root cause analysis and remediate reoccurring backup/recovery issues
· Create and provide reports describing operational performance of backup/recovery environments. Identify appropriate targets as key performance indicators of backup/recovery system health and provide recommendations regarding problem resolution in cases where targets are being approached (best case) or are exceeded (worst case)
· Participate in the building, installation, configuration and testing of servers, storage, and backup infrastructure for new use, upgrades, or lifecycle replacement
· Create and update documentation for backup environments
· Operate as an escalation point on all backup issues
· Provide 24x7 IT operations support on an on-call basis
· Develop and demonstrate technical subject matter expertise on the assigned backup and storage systems along with associated processes and procedures
· Comply with and execute change management processes
· Collaborate effectively within systems administrative team and across functional teams to resolve issues, make design changes, and ensure the backup/recovery environment is running effectively.
· Experience working in large, enterprise environments, including managing backups related to Oracle and SQL Server database technologies
· hands-on experience working with Veeam Backup and Replication, NetBackup, and Azure Backup services
· Knowledge and experience working with tape-based backup hardware
· Knowledge and experience working with Cloud file storage platforms as a backup storage target
· Knowledge and experience working with deduplication storage systems
· Knowledge and experience with SAN Fabric Technologies related to backup infrastructure
· Knowledge and experience in installation and management of backup integration clients
· Knowledge and experience in administrating applications operating within clustered environments related to backup infrastructure
· Knowledge and Experience with disaster recovery as it relates to storage systems and data recovery techniques, including disk replication, snapshots and disaster recovery best practices
· Knowledge and Experience Ability writing technical design and build documentation for all aspects of Backup infrastructure
· Experience in system monitoring tools and techniques for supporting Backup operations, alerting, and remediation
Requirements
· Strong leadership and interpersonal skills
· Dynamic, hard-working, and ambitious
· Excellent oral and written communication skills (English language)
· Ability to multi-task in order to meet project and operational demands
· Strong ability to self-learn
· Strong organization, analysis, and problem-solving skills
Desired Knowledge and Experience
· Scripting (e.g., bash, Perl, PowerShell)
· High level of technical expertise to support complex Storage & Backup devices, including SAN, NAS, and Backup solutions across all tiers, under minimal supervision
· Strong hands-on technical professional with business acumen
· Experience developing backup policy/procedures and best practices standards