Associate Cloud Operations Engineer

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

Roles and Responsibilities:

• Cloud Infrastructure Management:Assist in setting up and maintaining AWS services such as EC2, S3, RDS, and VPC.
• Perform basic monitoring of cloud resources using tools like AWS CloudWatch.
• Support cloud backup and disaster recovery processes.
• Incident Response:Participate in initial incident response for issues in the AWS environment.
• Escalate complex issues to senior engineers.
• Documentation and Reporting:Help document cloud setups and configurations.
• Prepare reports on cloud resource utilization and incident logs.
• Linux System Maintenance:Assist in the installation, configuration, and maintenance of Linux servers.
• Monitor system performance and report any issues.
• Apply basic security patches and updates under supervision.
• User and Access Management:Help manage user accounts and access rights on Linux systems.
• Backup and Recovery:Support backup operations and participate in recovery drills.
• Application Support:Assist in deploying and managing web applications on Linux servers.
• Perform basic monitoring of web application performance and uptime.
• Support the updating and patching of web applications.
• Collaboration with Development Teams:Work with development teams to understand application requirements and assist in deployment strategies.

Key Skill Requirements:

• This role requires availability to work a schedule from Tuesday to Saturday or Sunday to Thursday.
• Foundational Knowledge: Basic understanding of AWS cloud services, Linux system administration, and web application architecture.
• Problem-Solving Skills: Ability to identify and solve entry-level technical issues.
• Communication and Collaboration: Effective communication skills for working with team members and documenting processes.
• Learning and Adaptability: Eagerness to learn and grow in the fields of cloud operations, Linux administration, and web application management.
• Attention to Detail: Careful attention to detail in monitoring systems and reporting issues.

Professional Development:

• Training and Certification: Pursue relevant training and certifications, such as AWS Certified Cloud Practitioner, Linux certifications (e.g., CompTIA Linux+), and others relevant to web application administration.
• Mentorship and Feedback: Seek feedback and mentorship from senior team members to improve skills and knowledge.

Conclusion

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.