Senior UX Researcher

We are looking for a Senior UX Researcher (remote within the US) 

At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are key to achieving this mission. That’s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.  

Our industry-leading SaaS-based Global Employment Platform™ enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. The technical opportunities you’ll experience here have a positive impact on people and their work/life possibilities around the world. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you. 

If you have a passion for automation, are a deep innovator, and want to solve complex problems that lead to a world of positive results, consider G-P. Here, your knowledge and experience will be crucial to helping design and develop high-performing cloud-based software products using traditional Agile methodologies and modern frameworks.  

Beyond a competitive compensation and benefits package, what we offer to all employees along the way is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of your best innovations becoming reality.

What you will do:

G-P is seeking a Senior UX Researcher to be the voice of our users and to help with the growth of our products. You will do so by conducting and exploring the behaviors and motivations of our users through a variety of quantitative and qualitative research methods. Your research will help us create useful new products and features as well as continually innovate on our existing products. You’ll inspire change at all stages of product development and have a direct impact on our product roadmap.

• Lead and conduct user research to help shape understanding of our users, their needs, motivations and how they use our product
• Define, plan, and execute impactful research on multiple aspects of our products and experiences throughout different stages of the product life cycle
• Work across multiple teams using various research methodologies
• Present and communicate user research and recommendations to teams and stakeholders
• Support and develop best practices, research methodologies and frameworks to drive efficiency across the organization
• Be an advocate for the customer and foster a shared understanding of a customer first approach in the organization
• Summarizing and presenting back findings to stakeholders in a clear and concise way
• Evangelizing user research practice and findings throughout the organization
• Working cross functionally between our Product and Business Intelligence teams to help flesh out our understanding of our users and their behavior

What we are looking for:

• 5+ years experience driving user research for SaaS products
• Significant hands-on experience across exploratory and evaluative qualitative and quantitative research methods
• Strong verbal and written communication
• Ability to communicate research insights to different stakeholders concisely and persuasively
• Ability to manage project prioritization and multiple stakeholder relationships independently
• Naturally curious and enjoy tackling complex problems
• Experience working in an Agile environment
• B2B experience
• Knowledge of user analytics and research tools (e.g., Google Analytics, Heap, UserTesting, UserZoom, Qualtrics, etc.)

Benefits

G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, flexible spending accounts, medical Insurance, dental insurance, vision insurance, sabbatical after 5 years of service and more.

The annual gross base salary range for this position is $130,000 to $ 160,000. Actual compensation for this position may vary and will depend on multiple factors including relevant qualifications, experience, education and geographic location. This position is also eligible for an annual bonus dependent on various factors, including and without limitation, individual and company performance in addition to base salary.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

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