Native Polish Customer Service Job Opportunity in Greece

Patrique Mercier Recruitment is the premier agency for individuals seeking career opportunities in their native languages abroad. With a focus on diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we aim to connect talented candidates with top employers. We are excited to offer a Native Polish Customer Service job opportunity in Greece, a chance to enhance your career while experiencing the beauty of Greek culture. This role involves serving as the primary point of contact for Polish-speaking customers, providing assistance and resolving queries with professionalism and care. As a member of our team, you'll be part of a supportive work environment that prioritizes your professional growth and success. Join us at Patrique Mercier Recruitment, part of The House of Mercier, and take this chance to embark on a rewarding journey abroad!

Responsibilities

• Deliver outstanding customer service to Polish-speaking clients across multiple platforms.
• Handle inquiries via phone, email, and live chat, ensuring a personalized experience.
• Resolve customer concerns efficiently and professionally, ensuring satisfaction.
• Document all customer interactions accurately in our database.
• Provide product information and support, acting as a knowledgeable resource for customers.
• Collaborate with team members to streamline processes and improve service delivery.
• Engage in continuous learning to remain informed about company offerings and customer service best practices.

Requirements

• Fluency in Polish (spoken and written); knowledge of English is an advantage.
• Previous experience in customer service or a related role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency in customer service software and Microsoft Office applications.
• Strong problem-solving skills with a customer-first mindset.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )