Customer Service Associate: Be a part of Amazon’s vibrant team in Hyderabad as a Customer Service Associate! If you’re passionate about delivering outstanding customer support and thrive in a dynamic environment, this opportunity is tailor-made for you. As a Customer Service Associate, your role will involve handling customer inquiries and addressing their concerns via phone, email, and chat channels, ensuring a seamless and delightful customer experience. By collaborating closely with your team members, you’ll efficiently resolve customer issues and contribute towards upholding Amazon’s renowned reputation for exceptional customer service. If you’re eager to embark on a fulfilling career journey with one of the world’s leading e-commerce giants, seize this chance and apply today!
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Amazon Hiring for Customer Service Associate
Designation: Customer Service Associate
Totaly Work From Office
Job Location: Hyderabad
Graduation/10 +2 in any specialization from a recognized university.
Years of Experience: Freshers can Apply
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
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Job Qualification
Qualitative Requirements
Graduation/10 +2 in any specialization from a recognized university.
Excellent communication skills (written and verbal) in English language.
Ability to communicate correctly and clearly with all customers
Good comprehension skills – ability to clearly understand and state the issues customers present
Ability to concentrate – follow customer’s issues without distraction to resolution
Work successfully in a team environment as well as independently
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates an ability to successfully navigate websites
Self-disciplined, detail oriented and willing to work in night shifts
Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment
How to Apply:
Interested Candidates click on apply here:
