Native German Customer Service Job Opportunity in Greece.

Patrique Mercier Recruitment is at the forefront of connecting multilingual talent with exciting job opportunities across various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are thrilled to announce a Native German Customer Service job opportunity in Greece, perfect for individuals looking to embrace a new adventure while leveraging their language skills. This position offers a chance to immerse yourself in a vibrant culture while being part of a reputable customer service team focused on delivering outstanding support to German-speaking clients. Here at Patrique Mercier Recruitment, owned by The House of Mercier, we take pride in our tailored recruitment process that not only matches candidates with their dream roles but also supports them throughout their relocation journey. Join us for a rewarding career that opens doors to personal and professional growth in a beautiful setting.

Responsibilities

• Deliver exceptional customer service to German-speaking clients via phone, email, and chat.
• Address customer inquiries, troubleshoot issues, and provide effective solutions.
• Document customer interactions accurately in our CRM system.
• Maintain knowledge of products and services to provide informed support.
• Collaborate with team members to improve service quality and customer satisfaction.
• Participate in regular training sessions to enhance service delivery skills.
• Contribute to a positive team environment by sharing ideas and supporting colleagues.

Requirements

• Native German speaker with excellent command of English (both oral and written).
• Previous experience in customer service or a similar role is preferred.
• Strong communication and active listening skills.
• Proficient in using customer service software and Microsoft Office.
• Ability to handle challenging situations with a calm and professional demeanor.
• Team-oriented with a focus on achieving customer satisfaction.
• Willingness to relocate to Greece and engage with a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )