Job description

Join the exciting team at Patrique Mercier Recruitment, where we specialize in connecting talented individuals with phenomenal career opportunities that utilize their native language skills! We are currently on the lookout for a Native Czech Speaking Customer Service Agent to join our dynamic team in the stunning country of Greece. This role is not just a job; it’s your chance to immerse yourself in a new culture while providing top-notch support to customers in your native language. If you’re enthusiastic about delivering stellar customer service and ready for an adventure, we want to hear from you!

What You'll Do

Engage with Czech-speaking clients and provide enthusiastic, friendly support through various communication channels.
Resolve inquiries, complaints, and issues with a proactive approach and a positive attitude.
Assist customers with product-related questions and ensure they have the best experience possible.
Keep accurate records of customer interactions and document valuable insights.
Collaborate with a vibrant team to achieve service goals and enhance customer satisfaction.
Share your feedback on customer trends to help shape our service strategies.
Contribute your creativity to continuously improve our customer service processes.

Requirements

Fluent in Czech (native level) and proficient in English.
Previous experience in customer service or a related field is a plus.
Outstanding verbal and written communication skills.
Ability to thrive in a fast-paced environment while remaining organized.
Strong problem-solving abilities and a passion for customer happiness.
Familiarity with customer service software and tools (e.g., CRM systems) is beneficial.
Excitement about relocating to Greece and embracing a new journey!

Benefits