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German Customer Support for Brokers in Greece - Flight Ticket + 1st Month Hotel

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German and English, Experience in customer support, Strong communication skills, Excellent problem-solving abilities, Knowledge of financial instruments is a plus.

Key responsabilities:

  • Provide outstanding customer support in German
  • Troubleshoot and resolve issues regarding accounts
  • Assist clients with services and trading platforms
  • Document interactions in the CRM system
  • Collaborate with the brokerage team to improve service
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is excited to offer a remarkable opportunity for a German Customer Support representative for Brokers in Greece, complete with a FLIGHT TICKET and a PAID HOTEL for the first month! Join our client, a leading brokerage firm, and become a key player in delivering top-quality support to German-speaking clients.

In this dynamic role, you will assist customers with inquiries related to brokerage services, account management, and trading platforms. Your expertise and commitment to exceptional service will ensure that clients receive the support they need to make informed decisions.

This unique opportunity not only allows you to advance your career within the financial services industry but also offers you the chance to experience the beautiful landscapes and vibrant culture of Greece. Embrace this exciting new chapter in your professional journey!


Responsibilities
  • Provide outstanding customer support in German for brokerage-related inquiries
  • Troubleshoot and resolve issues related to accounts and trading
  • Assist clients in understanding services, fees, and trading platforms
  • Document customer interactions accurately in the CRM system
  • Collaborate with the brokerage team to enhance service delivery
  • Contribute to initiatives aimed at improving customer satisfaction

Requirements

  • Fluency in German and English, both written and spoken
  • Experience in customer support, preferably in the financial or brokerage sector
  • Strong communication and interpersonal skills
  • Excellent problem-solving and analytical abilities
  • Ability to work in a fast-paced environment
  • Proficiency in financial instruments or trading platforms is a plus
  • Willingness to relocate to Greece
  • Team player with a proactive approach to customer service

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Speech FluencyBrokerageInvestment BankingCustomer Support

Other Skills

  • Analytical Thinking
  • Social Skills
  • Financial Literacy
  • Verbal Communication Skills
  • Teamwork
  • Problem Solving
Are you interested?

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